UNITED COLLECTIVE ยท 2 days ago
Account Executive
Gallegos United is seeking an outgoing, strategic and creative Account Executive at our agency. You will play a crucial role in managing and nurturing client relationships while supporting the Client Solutions Team in executing client campaigns and delivering exceptional client service.
AdvertisingDigital MarketingPublic Relations
Responsibilities
Develop and maintain positive relationships with clients, understanding their business goals, challenges, and expectations
Serve as the main point of contact for day-to-day client inquiries, providing timely and professional responses
Conduct regular check-ins with clients to review campaign progress, address any concerns, and identify upselling or cross-selling opportunities
Assist the Client Growth Team in coordinating and executing client campaigns across various marketing channels, such as social media, influencer, paid search, display advertising, and email marketing
Collaborate with internal teams, including creative, media, and strategy, to ensure smooth campaign implementation and delivery
Coordinate project timelines, deliverables, and resources to ensure campaigns are executed within deadlines and meet client objectives
Monitor campaign performance metrics and gather data from various sources
Assist in analyzing campaign data to identify trends, insights, and areas for optimization
Prepare regular reports and presentations, summarizing campaign performance and providing actionable recommendations to improve results
Respond promptly to client inquiries, providing clear and accurate information
Coordinate client meetings, prepare meeting agendas, and take meeting notes
Communicate campaign updates, progress, and results to clients in a clear and professional manner
Assist in managing administrative tasks related to client accounts, including contracts, invoices, and billing
Maintain client records, documentation, and files in an organized manner
Stay updated on industry trends, digital marketing best practices, and emerging technologies to contribute to client strategy discussions
Qualification
Required
Bachelor's degree in marketing, business administration, or a related field
Proven experience (5+ years) in a client-facing role within a marketing services company
Strong organizational and multitasking skills, with the ability to manage multiple client accounts simultaneously
Excellent written and verbal communication skills, with the ability to effectively interact with clients and internal teams
Detail-oriented mindset with a focus on accuracy and quality in all deliverables
Basic knowledge of digital marketing channels, strategies, and metrics
Proficiency in using digital marketing tools and platforms
Strong problem-solving skills and the ability to think critically
Preferred
Bilingual (English/Spanish) a plus
Company
UNITED COLLECTIVE
United Collective is an advertising agency that offers digital marketing, content production, and public relations services to businesses.