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Markey's · 20 hours ago

Director of Event Technology

Denver, CO

Full-time

Onsite

Lead/Staff, Director/Executive

2+ years exp

Markey's is a leading provider of creative audio-visual services and is seeking a Director of Event Technology to join their team in Denver, Colorado. The role involves leading the event technology team, consulting with clients, and managing all aspects of event technology services to create memorable experiences for live and virtual events.

Event ManagementEventsService Industry

Responsibilities

Lead the Markey's event technology team, managing all day-to-day activities regarding event technology services in the venue

Work directly with clients contracting with the hotel, requiring various services including: audiovisual rental and technical labor

Consult with internal and external clients; generate quotes, labor estimates & room diagrams; and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential

Foster a positive working relationship between Markey's and the hotel, working effectively and professionally with hotel management, event and support staff, clients, and event planners

Meet with on-site clients to ensure order accuracy and functionality; lead the setup, operation, and teardown of A/V equipment; and serve as the on-site liaison during events

Attend all site visits, BEO meetings, and pre-event meetings

Provide work direction to employees and help develop them professionally

Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations

Generate and update daily and weekly forms including but not limited to billing, daily equipment 'boards', schedules, and forecasts

Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions

Effectively manage service recovery situations while being mindful of the facility and the client

Coordinate equipment and labor needs with other Markey's locations

Fulfill other duties as assigned to ensure success of Markey's events

Qualification

Event technology operationsAudio systems knowledgeHD video switchingStage lighting techniquesMicrosoft Office SuiteCustomer service skillsMultitaskingProfessional appearanceTime management

Required

Minimum two years of experience event technology operations or sales

Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests

Previous history of interacting positively with internal and external customers

Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive. Ability to learn R2 program

Ability to learn how to document sales goals, complete event surveys, and revenue forecasts

Must have knowledge of audio systems for performance

Must have functional knowledge of HD video switching, cameras and video playback & recording

Must have functional knowledge of stage lighting techniques using static and moving lights

Must have functional knowledge of internet bandwidth and IT configurations

Ability to maintain a professional appearance and attitude at all times and be willing to adhere to hotel's appearance standards

Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management

Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services

Ability to work a flexible schedule as dictated by business needs