CRB Workforce · 1 week ago
Client Services IT Site Technician
Chippewa Falls, WI
Contract
Onsite
Mid, Senior Level
$30/hr - $33/hr
5+ years expCRB Workforce is currently looking for an IT Site Support Technician. The role involves providing onsite support for hardware and software issues, monitoring systems, and coordinating with enterprise IT teams to ensure operational efficiency.
ConsultingEmploymentRecruitingStaffing Agency
No H1B
Responsibilities
Provide onsite Level 1–2 support for hardware, software, applications, and network issues
Monitor systems, respond to alerts, and proactively address IT issues
Log, track, and resolve incidents and service requests within SLAs
Coordinate with enterprise IT teams on incidents, projects, and deployments
Act as the primary IT point of contact for site leadership and business users
Ensure adherence to security, compliance, and access control policies
Support audits, access reviews, and compliance documentation
Coordinate vendor support and third-party service delivery
Assist with system upgrades, migrations, and technology refresh initiatives
Maintain accurate IT documentation, asset records, and service metrics
Support end-user training, security awareness, and best practices
Qualification
Required
5–7 years of IT experience (technical support, IT operations, or systems administration)
Experience supporting manufacturing and/or defense environments
Hands-on experience with compliance frameworks (NIST 800-171/800-53, ITAR, SOX)
Proven ability to act as a liaison between business stakeholders and enterprise IT teams
Experience supporting multi-site or distributed IT environments
Excellent communication and customer service skills
Ability to pass background and drug screening requirements
Operating Systems: Windows 10/11, Windows Server (2016–2022), macOS, basic Linux/Unix
Microsoft Environment: Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive)
Identity & Access: Active Directory, Entra ID (Azure AD), Group Policy
Networking: TCP/IP, DHCP/DNS, VPN, LAN/WAN, wireless (802.11)
Infrastructure: Print servers, network printing, remote access tools (Bomgar/BeyondTrust, RDP)
ITSM: ServiceNow, ServiceDesk Plus, or similar ticketing platforms
Security & Endpoint: Endpoint security tools, MFA/SSO, patching, vulnerability management
Endpoint & Asset Management: SCCM, Intune, EndpointCentral, asset lifecycle tracking
VoIP systems
Company
CRB Workforce
CRB Workforce is a staffing and recruitment firm offering executive search, permanent recruitment, and consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sam Brenner
Founder & CEO
Recent News
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