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Accenture · 17 hours ago

Epic Cogito SSIS Application Support Specialist 6062518

Irving, TX

Full-time

Onsite

Mid Level

$54/hr - $68/hr

3+ years exp

Accenture is a leading global professional services company recognized for its commitment to diversity and innovation. The Epic Cogito SSIS Application Support Specialist will manage project tasks and client relationships while providing technical support and enhancements in a dynamic healthcare environment.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

The Epic Cogito SSIS Application Support Specialist will bring 2+ years of experience in the Cogito SSIS application, with a strong background in managing project tasks, client stakeholder relationships, and client workflows

This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment

Leading the design, configuration, testing and go-live support for the applications to ensure alignment with business needs and efficient integration between Epic and 3rd party systems

Oversee project estimating and planning, including providing best practices around system and workflow optimization, ensuring data integrity and system stability

Responsible for collaborating with the Accenture team, software vendor team, and client in delivering projects and optimizations in the following areas

Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations

Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies

Develop, implement, and maintain an application project plan with detailed approach and timeline; configuration and risk management plans; status reporting and change control processes

Support PMs with proposal creation (scope, risks, etc), success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting

Escalate and resolve issues and risks

Lead and coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring

Maintain system documentation, including workflows, build specifications, and testing protocols

Facilitate lessons learned and formal stakeholder surveys

Validate and monitor cost and resource estimates

Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs

Ensure compliance with HIPAA, data governance, and organizational security policies

Qualification

Epic Cogito SSISClient stakeholder managementProject managementAgile methodologiesData integrityCommunication skillsCollaborationProblem-solving

Required

Minimum 2 years as an Epic Cogito SSIS Application Support Specialist

Minimum 2 years of experience in a client facing IT analyst role

Minimum 3 years of work experience

2+ years of experience in the Cogito SSIS application

Strong background in managing project tasks, client stakeholder relationships, and client workflows

Technical proficiency and excellent communication skills

Experience leading the design, configuration, testing and go-live support for applications

Experience overseeing project estimating and planning

Ability to collaborate with Accenture team, software vendor team, and client

Act as a subject matter expert (SME) for Cogito SSIS workflows and configurations

Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies

Develop, implement, and maintain an application project plan

Support PMs with proposal creation, success and performance metric establishment, detailed design document creation, deliverable approval, service request creation, issue and risk identification and project progress reporting

Escalate and resolve issues and risks

Lead and coordinate with offshore support teams

Maintain system documentation, including workflows, build specifications, and testing protocols

Facilitate lessons learned and formal stakeholder surveys

Validate and monitor cost and resource estimates

Serve as a liaison with client stakeholders

Ensure compliance with HIPAA, data governance, and organizational security policies