IHG Hotels & Resorts · 6 days ago
Associate Manager, Loyalty Marketing
Atlanta, GA
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $75K/yr
2+ years expIHG Hotels & Resorts is seeking an Associate Manager for Loyalty Marketing to coordinate and assist in the development and implementation of marketing and loyalty program initiatives. The role involves managing relationships with vendors, ensuring effective campaign execution, and monitoring budgets.
HospitalityHotelRestaurants
Responsibilities
Assist in the development and implementation of global broad-base and Americas region-specific programs, ensuring effective/efficient use of all available channels, including but not limited to direct mail, e-mail, websites, member communications voice messaging, hotel, and CRO
Work with vendors and agencies to develop specifications for each initiative, including but not limited to selection of target audience, creative approach, offer/ incentive and production details; present materials/recommendations to the Manager for approval; implement approved initiatives
Ensure each campaign/initiative has proper controls in place for accurate measurement and analysis; present results and recommendations for next iteration to manager for approval
Manage day-to-day relationship with advertising agency(s) and fulfillment vendor(s) in evaluating quality of production of all initiative materials, which includes providing direction and artwork to vendor as appropriate and manage project materials through any SCR and PDP processes
Assist in the management and execution of initiatives, including procedural and training documentation for Loyalty marketing systems/operations
Monitor departmental budget lines to include estimates, invoice coding and tracking and end of month reconciliation of such projects
Support manager with other marketing projects as necessary
Qualification
Required
Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience
2 to 5 years progressive work related experience in corporate marketing environment with demonstrated technical proficiency related to the position including experience with internal and external communications and creative development
Demonstrated experience in promotional, channel or frequency marketing preferred
Demonstrated knowledge of marketing concepts and basic accounting principles
Strong problem solving and analytical skills
Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, management and staff
Good organizational and time management skills
Effective communications and interpersonal skills
General knowledge of hotel systems and operations beneficial
Demonstrated presentation and facilitation skills
Proficiency in Excel, Word and PowerPoint required
Preferred
Demonstrated experience in promotional, channel or frequency marketing preferred
Bilingual skills a plus
Benefits
Paid time off
Medical/dental/vision insurance
401K
Other benefits
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Elie W. Maalouf
Chief Executive Officer
Dana Shefsky
Head of Customer and Partner Experience
Recent News
Hotel Management Network
2026-01-19
2026-01-18
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