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Cync Software · 2 days ago

Demo Architect - Small Business, Commercial lending

Herndon, VA

Full-time

Hybrid

Senior Level

5+ years exp

Cync Software is seeking a Demo Architect to own the vision, strategy, and execution of their demo and sandbox platforms. This role will empower go-to-market teams to deliver compelling product experiences by managing demo environments and collaborating cross-functionally with various teams.

Financial ServicesInformation TechnologySalesSoftware

Responsibilities

Own the end-to-end strategy, roadmap, and execution of Cync’s demo and sandbox environments, focusing on performance, scalability, and real-world narrative use cases

Manage and triage demo environment requests and updates across lending modules (e.g., CRE, SBA, Construction, Consumer), ensuring feature readiness for both standard and complex workflows

Partner with Engineering to enhance demo infrastructure, integrate APIs, maintain internal tools (e.g., Retool), and drive technical updates from planning through QA

Collaborate with Product Marketing and Enablement to build compelling demo storylines, curate fixture data (e.g., rent rolls, financial spreads), and align product capabilities with sales narratives

Develop scalable systems and processes that enable Sales Engineers, AEs, and Solutions Consultants to deliver consistent, high-quality demos with minimal friction

Serve as the go-to expert for all things demo-related, bridging communication between Sales, Product, Engineering, and Marketing

Maintain demo environment hygiene, documentation, and training materials to support internal enablement and long-term scalability

Continuously gather feedback from field teams and customers to evolve the demo platform in sync with customer needs and product enhancements

Qualification

Demo engineeringAPIsProject managementRetoolTechnical marketingUser empathyCustomer-facing rolesStorytellingWritten communicationVerbal communication

Required

5+ years of experience in a technical GTM role such as demo engineering, product management, solutions consulting, technical marketing, or product operations—ideally within SaaS or fintech

Strong project management skills with a proven track record of managing cross-functional initiatives from ideation to delivery

A product mindset, with the ability to prioritize features, balance trade-offs, and deliver customer impact through demo storytelling

Familiarity with APIs, Retool, internal tooling, and the ability to scope technical requirements and work closely with engineers

Excellent user empathy and storytelling instincts—you understand not just how a demo functions, but what it communicates and how it sells

Experience crafting fixture datasets, demo scripts, and workflows that align with enterprise sales cycles and complex loan structures

Strong written and verbal communication skills, with the ability to align internal stakeholders and document systems clearly

Exposure to customer-facing roles or complex B2B sales cycles, preferably in the financial services or enterprise software domain

Preferred

Experience managing demo engineering or solutions teams

Prior work with financial technology platforms, lending software, or commercial banking systems

Familiarity with Cync-like use cases such as loan origination (LOS), servicing, credit memo generation, financial spreading, or Agentic AI-powered workflows