Apply on Employer Site

Duly Health and Care · 2 days ago

Epic Optime Analyst II

Downers Grove, IL

Full-time

Hybrid

Mid, Senior Level

$68K/yr - $102K/yr

2+ years exp

Duly Health and Care is a healthcare organization seeking an Epic Optime Analyst II to configure, document, test, and maintain Epic applications. The role involves collaboration with analysts and operational counterparts to support the integrated Epic electronic medical record and manage system enhancements and operational support.

Health CarePersonal HealthWellness

Responsibilities

Serve as subject matter expert in ambulatory surgery/procedural workflows (GI, Pain, etc.) across all phases of care

Manage and optimize case entry, case scheduling, preference cards, implants, inventory, and materials management

Support and enhance components including grease boards, e-consents, Slicer Dicer, Workbench Reporting, workflow engine rules, menus, activities, navigators, and flowsheets

Provide technical and operational support across 2-3 Epic modules

Dedicate ~60% of time to operational support and quarterly system updates

Dedicate ~20% of time to enhancements and project-based optimization

Act as liaison between I&T and clinical operations to identify functional and technical improvement opportunities

Investigate complex errors and coordinate detailed root-cause resolutions

Document workflows and system tools with clarity and consistency

Serve as subject matter expert in Epic Optime/ASC within cross-functional IT project teams

Participate in release note review, testing, and execution for quarterly updates and system upgrades

Provide after-hours on-call support on rotation

Mentor Analyst I team members and support vendors on internal processes and technical practices

Qualification

Epic certificationEpic Optime experienceSurgical workflow experienceHealthcare operations knowledgeSystems analysisContinuous improvementProblem-solvingCross-functional collaborationAttention to detailClear communication

Required

Epic certification REQUIRED in One of the following: Optime, Radiant, Cupid, Anesthesia

2+ years required of hands-on experience in Epic Optime/ASC workflows

Preferred

Bachelor's Degree preferred; equivalent experience considered

Surgical/procedural workflow experience preferred

4+ preferred of hands-on experience in Epic Optime/ASC workflows

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.

Access to a mental health benefit at no cost.

Employer provided life and disability insurance.

$5,250 Tuition Reimbursement per year.

Immediate 401(k) match.

40 hours paid volunteer time off.

A culture committed to community engagement and social impact.

Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.