Atlanta Fork Lifts, Inc. · 23 hours ago
AMH CSS (Customer Service Solutions) Representative
Jacksonville, FL
Full-time
Onsite
Mid Level
3+ years expAtlanta Fork Lifts, Inc. is focused on providing superior customer satisfaction in the aftermarket activities for Toyota Material Handling Systems. The role involves attending deliveries, promoting service programs, and managing customer relationships to enhance growth in parts, service, and rental segments.
Machinery
Responsibilities
Attend all deliveries of new and used Forklifts being shipped within your territory
Introducing the customer to Atlanta Fork Lifts, Inc. and what we have to offer in terms of business solutions
Promote Service Programs tailored to match the needs of each respective customer
Promote rental business within your territory
Promote Fleet Management Services where beneficial
Define Target Accounts and Measure performance towards those Target Accounts
Qualification
Required
CSS Representatives must possess their own clean, safe vehicle to conduct business
Honesty and integrity are an absolute must for a CSS Representative
A desire to meet or exceed customers' expectations is essential to a CSS Representative
Excellent communication skills, both written and verbal are necessary
CSS Representatives have an ability to interact with all departments within our dealership
CSS Representatives will need to manage conflict and possess solid Negotiation Skills
CSS Representatives will need to be proficient in Microsoft Word, Excel, Power Point, and Outlook
CSS Representatives will always dress professionally and appropriately
CSS Representatives will generate growth in the areas of Parts, Service and Rental within their territory
Must have a current unrestricted driver's license
Preferred
3+ years' experience in Material Handling Equipment or Industrial Sales preferred
Company
Atlanta Fork Lifts, Inc.
Atlanta Fork Lifts, Incorporated and its family of companies supports Metro-Atlanta, North Georgia, and Augusta with our full suite of material handling solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase