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IQVIA · 13 hours ago

MedTech Field Service Technician - Central

Oklahoma City, OK

Part-time

Onsite

Entry Level

$28/hr - $31/hr

4+ years exp

IQVIA is a leading global provider of clinical research services and healthcare intelligence. They are seeking a MedTech Field Service Technician to support the implementation of Pyxis®️ medication technologies by installing and troubleshooting hardware, configuring systems, and training hospital staff on new operating systems.

AnalyticsHealth CareLife Science

No H1B

Responsibilities

Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives

Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements

Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently

Teaches a variety of hospital staff how to comfortably navigate new operating systems

Autonomously ensures each project is completed effectively to the requests of off-site project managers

Supporting a medication dispensing product

Training for this role will be provided and is paid

Qualification

TroubleshootingElectronicsField ServiceCustomer SupportHealthcare ExperienceTechnical WorkCommunication Skills

Required

HS Diploma minimum is required or higher degree is preferred

Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems

Strong communication skills and ability to provide exceptional customer support

This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS

Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required

Travel local and national is required to support customer needs

Respond to and arrive at customer sites within the service ticket's Service Level Agreement

Must have an active driver license and a personal vehicle to use for job related assignments

Preferred

Experience as a military technician, computer technician or other complex electronics technician preferred

Experience supporting automation equipment in a healthcare setting is a plus

Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position

Pharmacy Technician, Informaticist or LPN are good considerations

Retail or Hospital Pharmacy experience preferred

Prefer four or more years in the healthcare environment with technical (systems) involvement

Ability to work independently in customer settings with minimal supervision