U.S. Bank · 1 day ago
Operations Manager - Private Certifications Team
Saint Paul, MN
Full-time
Onsite
Mid Level
$71K/yr - $84K/yr
3+ years expU.S. Bank is on a journey to support customers and businesses in making better financial decisions. The Operations Manager will manage and coordinate operational activities, ensuring quality service and compliance, while leading high performance teams and improving operational systems and procedures.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s)
Ensures quality service and effective operations support for all assigned internal and external customers
Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees
Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility
Participates in the review and improvement of operational systems and procedures relevant to assigned units
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically three or more years of relevant experience
Preferred
Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
Understanding of applicable Federal and State laws and regulations
Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
Good organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal and verbal and written communication skills
Excellent supervisory and management skills
Ability to manage multiple tasks
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-16
2026-01-16
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