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City of Atlanta Department of Watershed Management · 10 hours ago

DWM Field Engineer II (Consent Decree)

Atlanta, GA, United States

Full-time

Onsite

Mid, Senior Level

$51K/yr - $69K/yr

3+ years exp

The City of Atlanta Department of Watershed Management is seeking a DWM Field Engineer II to perform and oversee site inspections and investigations for water distribution and wastewater collection systems. The role involves monitoring construction projects, responding to customer service requests, and providing effective communication with various stakeholders.

GovernmentOffice AdministrationWater

Responsibilities

Performs field investigations, research and respond to water distribution system and wastewater collection system-related issues in an efficient and timely manner

Responds to water and/or sewer-related customer service requests or complaints as detailed on work orders. Contacting customers and make on-site investigations to determine the extent of the problem, determining actions necessary to resolve the problem and following up with the parties responsible for resolving the problem until the work order is closed out

Uses independent judgment and discretion in the handling of emergency situations, setting priorities, maintaining standards, and resolving problems. Excellent skills in promptly communicating proposed actions and updates to supervisors and senior management

Must be able to read, understand and interpret maps, engineering plans, schematic drawings, calculations, work orders and other related materials to generally locate underground utilities

Must be able to assemble information and make written reports and documents in a concise, clear and effective manner

Works with office staff to create and forward all necessary work orders over to its area of responsibility for resolution

Conducts inspection/investigation of linear infrastructure construction projects, including capital projects and preventative reactive maintenance projects

Documents field findings, conditions, and activities related to customer service work orders. Prepares site investigation reports

Provides effective communication with citizens, developers, contractors, plumbers, etc. and other internal DWM staff

Provides quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters

At the direction of the Manager or Director, prepares letters or correspondence to customers concerning service requests and/or work orders

May be responsible for providing direction and/or supervising a small team of junior-level employees or subordinates under the direct supervision of an Area Superintendent, Manager or other senior-level professional

May work as part of a team to inspect, maintain and operate water mains and associated appurtenances and/or sewer conveyance systems and appurtenances

Qualification

Water distribution knowledgeSewer operations knowledgeConstruction managementField investigation skillsLeadership experienceTechnical report writingCustomer service skillsMathematical abilityCommunication skillsProblem-solving skillsAdaptability

Required

An associate's degree in an engineering, construction management, agricultural science, environmental science

Three (3) to five (5) years of construction and/or maintenance of water facilities experience

3 years leadership/supervisory experience

Ability to read, understand and interpret construction drawings, sketches, specifications and engineering reports and the ability to make basic field-related engineering computations

Georgia Soil and Erosion Conservation Level 1B within 6 months of employment