NEOGOV · 8 hours ago
Systems Engineer/Administrator
Pasadena City Hall, CA
Full-time
Hybrid
Mid Level
$112K/yr - $140K/yr
4+ years expNEOGOV is seeking a Systems Engineer/Administrator to join the City of Pasadena’s Department of Information Technology. This role involves implementing and administering critical technology systems that support services to City staff and the public, focusing on enterprise client infrastructure systems, cloud and on-premise platforms, and providing technical guidance to various teams.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs client infrastructure systems engineering and administration for enterprise endpoint platforms and supporting services, including Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM), Microsoft 365, Microsoft Teams, Active Directory, Microsoft Entra ID (Azure Active Directory), Group Policy, AppSense, application delivery systems, and enterprise desktop environments, while implementing modern, cloud-integrated and AI-enabled automation solutions such as zero-touch provisioning, self-healing systems, and proactive monitoring to improve reliability, security, and user experience
Engineers, administers, and supports enterprise client platform infrastructure, including endpoint management systems, device compliance and security baselines, operating system deployment, software packaging, patching frameworks, and automation and scripting solutions using PowerShell
Monitors and supports client security and compliance platforms; participates in vulnerability assessments, endpoint security integrations, certificate-based services (PKI), and remediation of desktop and collaboration platform risks
Participates in the planning, design, testing, upgrade, and lifecycle management of enterprise client infrastructure solutions; evaluates and recommends endpoint hardware, operating system standards, collaboration platforms, and client-facing software technologies
Performs systems administration and engineering functions for enterprise collaboration and productivity environments, including Microsoft 365, Microsoft Teams, email and messaging systems, identity services, and integrated client communication platforms
Administers and supports core client-facing infrastructure services, including Microsoft File and Folder Services, Microsoft Print Services, DNS, DHCP, enterprise monitoring platforms, and related client infrastructure technologies
Supports client data protection and recovery processes, including endpoint data protection strategies, profile and user-environment recovery, and enterprise tools that safeguard desktop and collaboration service data
Manages the deployment of desktop applications locally and through enterprise configuration and management platforms, addressing issues related to multiple software versions, packaging technologies, operating system compatibility, security protocols, and interoperability within a complex enterprise client environment
Provides technical assistance to application development and business teams by supplying client infrastructure guidance related to access, configuration, data locations, identity integration, and software requirements; supports application installation, testing, and troubleshooting
Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional associations
Provides after-hours and/or on-call support; conducts remote problem diagnosis and resolution; and notifies supervision of action required if remote remediation cannot be achieved
Qualification
Required
Graduation from an accredited four-year college or university with a major in management information systems, computer science or a closely related field
Four (4) years of progressively responsible experience in administration of a complex multi-platform server operating systems environment
Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment
Preferred
Certification as a Microsoft Certified Systems Engineer (MSCE) on relevant platforms
Benefits
9/80 schedules with alternative Friday's off
Hybrid Work Program
City's excellent benefits package
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase