Customer Service Representative jobs in United States
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Hired by Matrix, Inc ยท 3 days ago

Customer Service Representative

positionColumbus, OH
timeContract
remoteOnsite
seniorityEntry Level
date1+ years exp

Hired by Matrix, Inc is a global financial institution seeking a Customer Service Representative. The role involves handling service inquiries, ensuring accuracy and efficiency in responses, and supporting various financial services.

Human ResourcesMarketingStaffing Agency
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Growth Opportunities

Responsibilities

Handle incoming phone calls regarding various service inquiries on accounts
Respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics
Functional support areas include Cash Management products and services, Online and Mobile app, and general account or financial related inquiries

Qualification

Customer service experienceSales experienceCall center experienceMulti-taskingProfessionalismTeam-orientedAdaptability

Required

At least 1 year of customer service, sales, or call center experience
Ability to contribute in a fast paced, team-oriented environment
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Highly professional, career driven, and committed to World-Class Service

Preferred

College Degree
Previous contact center experience

Company

Hired by Matrix, Inc

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Hired by Matrix is a staffing and recruiting company specializing in administrative, clerical, and marketing staffing services.
dateFounded in 1986
location
Glen Rock, New Jersey, USA
people-size201-500 employees
web-link
http://hiredbymatrix.com

Funding

Current Stage
Growth Stage

Leadership Team

S
Sharon Olzerowicz
President/CEO
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Company data provided by crunchbase