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Arizona Public Service - APS · 1 day ago

Rewards Program Manager

Phoenix, AZ

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

Arizona Public Service (APS) is committed to shaping the health and benefits programs that support the well-being of its employees and their families. As a Rewards Program Manager, you will develop and administer health and wellness programs, ensuring they align with corporate strategy and provide value to employees.

Electrical DistributionEnergySustainability

No H1B

U.S. Citizen Only

Responsibilities

Develop, recommend, and administer health, welfare, and wellness programs that support employee well‑being and company goals

Assess program performance and identify opportunities to improve value, cost effectiveness, and accessibility

Partner with leaders, vendors, and HR teams to implement benefit plan updates and ensure a smooth employee experience

Support long‑term planning by helping define the strategic direction of health programs

Monitor trends, employee needs, and market best practices to keep APS’s offerings competitive and forward‑thinking

Develops, recommends, implements and administers the health and welfare-related benefit programs, plans and policies. Responsible for financials, plan compliance, communications, vendor management and contract management. Assists in establishing long term objectives for the programs

Administers benefit programs for active, represented and retiree populations in conjunction with HR Services

Conducts financial analysis for recommendation of budgets, accruals, plan changes, annual contributions and costs. Partners with financial analyst and business partners to ensure all requirements are met

Produces written and oral presentations of data, analysis and business information which enables effective decision making by business unit and company executives

Leads the design, cost/benefit analysis and communication of benefit programs in proposal and rollout stage. Participates in negotiation of vendor contracts

Develops and facilitates presentations and related training on benefit topics including annual enrollment, vendor changes and plan introduction and change

Completes benchmark analysis, survey participation, evaluation and comparison with other companies to align with industry best practices. Provides change recommendations to management when appropriate

Defines and develops key performance indicators with integrated program metrics, tracks delivery against program objectives and leads improvement initiatives

Communicates regularly with the HR Services to provide benefit updates including plan changes, vendor changes and policy changes. Provides benefit training to the HR Service Team as needed

Collaborates with and manages relationships with insurance brokers, carriers, and third-party administrators. Monitor service providers by ensuring compliance and evaluating various types of fees and services

Qualification

Benefits plan designHealthWelfare programsAnalytical skillsFederalState lawsProject managementNegotiation skillsContinuous improvement mindsetOracle experienceCEBS certificationCBP certificationCommunication skillsRelationship buildingAttention to detail

Required

Bachelor's degree in Business Administration, Human Resources, Finance or other job-related field from an accredited college or university

PLUS eight (8) years of professional level experience in benefits plan design, administration and negotiation

In lieu of bachelor's degree, combination of college coursework and/or experience in benefits plan design, administration and negotiation equaling 12 years required

Ability to effectively consult and negotiate with all levels of management for solutions to complex problems

Demonstrated strong analytical skills with the ability to perform independent in-depth analysis and research

Good project management skills

High attention to detail and accuracy

Knowledge of federal and state employee benefit laws required