Bath & Cabinet Experts ยท 2 days ago
Confirmations Specialist
United States
Full-time
Remote
Entry Level
2+ years expBath & Cabinet Experts is a home improvement company specializing in the transformation of residential spaces. They are seeking a Confirmations Specialist responsible for confirming and qualifying in-home sales appointments while ensuring high levels of customer satisfaction.
ConstructionHome ImprovementHome Renovation
Responsibilities
Manage and maintain accurate, up-to-date schedules for Design Consultants
Handle inbound and outbound confirmation calls
Confirm and verify required criteria for in-home sales appointments, including:
Homeownership
Project interest and scope
Decision-maker availability
Reinforce appointment expectations and value with homeowners
Improve customer satisfaction through professional and effective communication
Reduce cancellations, reschedules, and no-shows
Document all appointment updates and notes accurately in the CRM
Communicate schedule changes or concerns to sales leadership
Qualification
Required
Minimum of 2 years' experience in confirmations, call center, or sales-related roles
Excellent verbal communication and phone presence
Strong organizational skills with the ability to prioritize tasks effectively
Detail-oriented with strong follow-through
Comfortable working in a fast-paced environment
Benefits
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
Paid Time Off including paid holidays and your birthday off!
Flexible remote schedule with weekend availability
Ongoing training to grow your skills
Company
Bath & Cabinet Experts
Bath & Cabinet Experts is a Midwest-based home improvement company specializing in fast, high-quality transformations of residential bathrooms and kitchens.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bradley Westerfield
Chief Financial Officer
Company data provided by crunchbase