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Kyo · 1 day ago

Community Engagement Manager

(Hybrid) Houston, TX

Full-time

Hybrid

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Kyo is a leading provider of therapy for individuals with autism, focusing on Applied Behavior Analysis (ABA) therapy. As the Community Engagement Manager, you will develop relationships that drive client growth and ensure a steady stream of new referrals in your territory.

EducationHealth Care

Responsibilities

Develop and execute a strategic outreach plan to increase client referrals across assigned territory

Build and maintain strong, long-term relationships with referral sources, including diagnosticians, pediatricians, and other community partners

Own referral and client growth targets and track key performance indicators in the CRM and other Kyo systems, including customer contacts, referrals received, and provider engagement

Act as a Kyo brand ambassador, effectively communicating our differentiated approach to ABA Therapy

Lead in-person meetings, presentations, and networking opportunities to expand Kyo’s visibility and credibility

Identify and attend local events, such as walks, resource fairs, and other community gatherings, to increase Kyo’s brand recognition and foster new partnerships

Collaborate on territory management with internal customers, including Regional Directors or other administrative partners within Kyo

Regularly report progress to the Director of Community Partnerships and contribute insights for continuous improvement

Qualification

Business developmentCommunity engagementRelationship-buildingCRM proficiencyStrategic planningAutonomyData trackingMicrosoft OfficeGoogle SuiteCommunication skills

Required

Bachelor's degree required, preferably in healthcare, marketing, or communications

Experience: 2+ years in sales, business development, or customer outreach (preferably in behavioral health or ABA therapy)

Skills: Strong relationship-building, communication, and strategic planning abilities

Autonomy: Proven ability to work independently and manage a territory effectively

Travel: Willingness to travel up to 20%

Technology: Proficiency in CRM applications, Microsoft Office/Google Suite, and data tracking for performance measurement

Sit or stand for extended periods of time, remaining in a stationary position for up to 100% of an 8-hour workday

Reach with hands and arms; use hands to type with a keyboard and handle objects (e.g. computer mouse); speak and hear

Must have visual acuity to read and comprehend written communication through computer, electronic devices, and paper means

Must be able to read and interpret documents in the English language, such as employee handbooks, training materials and procedure manuals

Must be able to receive and act on detailed information through oral communication, in the English language

Benefits

Comprehensive Benefits: Enjoy medical, vision, dental, and life insurance.

Financial Wellness: Plan for the future with our 401(k) program and cell phone stipend.

Work-Life Balance: Take time for yourself with vacation (19 days of PTO per year) and holiday pay (10 days per year), ensuring you stay refreshed and energized.

Employee Assistance Program: Access resources to support your personal and professional well-being.