Elavon Europe · 15 hours ago
Head of Business Operations - Direct Sales
Elavon Europe is a subsidiary of U.S. Bank focused on providing tailored payment solutions to over 1.5 million customers worldwide. The Head of Business Operations will drive transformative growth in the Direct Sales Channel, shaping strategic initiatives and enhancing operational effectiveness to accelerate revenue and performance.
Financial Services
Responsibilities
Work with Sales Leadership to develop and execute strategic plans that align with the overall Partner Revenue objectives
Forge strong cross-functional partnerships to champion Direct Sales priorities to accelerate channel growth
Collaborate on development, commercialization, go-to-market strategies, adoption, and continuous improvement initiatives to unlock new revenue opportunities
Define Go to Market Projects with objectives, deliverables and intended outcomes for revenue growth
Develop and maintain detailed project plans, and coordinate with cross-functional teams to ensure delivery timelines are aligned with revenue expectations
Conduct post-project evaluations to identify lessons learned and recommend improvements
Track and analyze strategic initiatives, analyze results and trends to identify best practices and areas for improvement
Optimize Direct Sales path to plan strategies using data to develop performance tracking systems, establish targets and forecasts, and allocation of resources for maximum impact
Drive continuous improvement and strategic planning by implementing feedback mechanisms, leverage market insights, and develop business cases for new processes, products, and services to support strategic decision-making and enhance sales and partner enablement
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically, eight or more years of relevant experience
Preferred
Demonstrates solid leadership, project management, and problem-solving skills, with the ability to collaborate across teams and influence outcomes
Strong organization skills; able to manage multiple high priority projects, initiatives, and deadlines concurrently
Excellent presentation, verbal, and written communication skills to effectively engage with stakeholders across all levels of the organization
Strong data and analytics skills to inform strategic decisions and provide actionable, data-driven feedback
Demonstrated success in developing and launching go-to-market strategies
Ability to work independently as well as collaboratively as a strong team player across all levels of the business
Strong technical skills in excel and other Microsoft office suite of applications
High ethical standards and sound judgment
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law