BankUnited · 1 week ago
Treasury Solutions Product - Head of Channels
BankUnited is seeking a talented and highly motivated individual to manage their Channels product team. The Treasury Solutions Product: Head of Channels is a senior vice president level position responsible for developing the vision, strategy, roadmap, and commercialization of the Channels of their product suite, including Online and Mobile. The role involves collaboration with internal and external teams, evaluating product performance, and managing ongoing product enhancements.
BankingFinanceFinancial Services
Responsibilities
Defines product strategies, anchored by compelling data, that deliver superior client value and contribute to the firm's objectives
Creates product roadmaps and prioritize programs to support product strategy. Defines approaches and drives key strategic initiatives, including channel migrations
Analyzes emerging trends, market research, competitive analysis, customer feedback, and product/channel metrics to shape strategic direction
Collaborates with existing vendors on strategic opportunities and drive roadmap alignment in support of product strategy
Creates presentations that inform and communicate product vision. Provides monthly promotions to highlight key staff accomplishments
Assists with analysis of pricing and profitability and craft recommendations for opportunities to increase revenue and decrease expenses
Defines program scope, authors business cases, and defines user experience for new products and enhancements
Approves business requirements, KPIs and acceptance criteria for prioritized programs
Ensures collaboration with cross-functional teams to capture requirements and account for any impact on the organization
Influences and approves the user experience defined by the program teams
Collaborates with staff to define comprehensive commercialization plans, including sales, implementation, service, billing, and reporting
Ensures effective preparation and presentation by staff of statuses of programs to firmwide stakeholders
Provides transparency to business and technology leadership on project status and risks
Supplements user acceptance testing on feature development
Ensures defects are being managed effectively by vendor(s) and staff
Provides effective communication on product improvements and new feature releases
Collaborates with service representatives, account management, and sales teams to provide subject matter expertise as needed
Handles escalated problems, as needed from internal customers / business partners regarding services and procedures
Actively manages relationships with existing vendors to define and drive exceptional product performance in production
Ensures effective product risk management is practiced by the team and that key risk controls and monitoring are operating effectively
Performs special projects, as assigned by manager
Actively invest in building and developing team members or assist managers to actively define and drive continuous improvement into our operating model
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)
Adheres to Bank policies and procedures and completes required training
Identifies and reports suspicious activity
Supervises function, projects or services and/or one or more employees, as applicable
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance coaching; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
Bachelor's Degree required
Must have a minimum of 7 years of experience in management of Treasury products provided via online and mobile channels
Demonstrated experience in all aspects of product management, from Strategy to Development to P&L management to BAU oversight
Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)
Adheres to Bank policies and procedures and completes required training
Preferred
Master's Degree in Business Administration or Technology preferred
Client portal migration experience preferred
Familiarity with Agile practices and design thinking a plus
Fluency in JIRA and familiarity with Bottomline, Fiserv, Salesforce, and nCino products a plus
Candidates residing in locations within BankUnited's footprint may be given preference
Company
BankUnited
BankUnited, Inc. (BKU) is a bank holding company with three wholly owned subsidiaries:
H1B Sponsorship
BankUnited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (1)
2022 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-02-02IPO
Recent News
2026-01-22
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2025-12-13
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