Planters Bank ยท 14 hours ago
Bank Operations Associate - Deposit Account Administrator
Planters Bank, Inc. is a regulated financial institution seeking a Deposit Operations Associate I to support daily bank operations and deposit account administration. The role involves ensuring accuracy and compliance of consumer and business deposit accounts, as well as providing customer service and maintaining account documentation.
BankingFinanceFinancial Services
Responsibilities
Ensures accuracy of new and existing customer account openings, deposit account documentation, and account maintenance information
Reviews IRA documentation and reporting to ensure accuracy
Answers telephone and written inquiries concerning savings, certificates, IRA, checking accounts and other deposit products
Reviews daily exception reports for errors
Monitor and balance various general ledger accounts that pertain to job description
Maintains records for over-the-counter end of the year tax reporting
Maintains a list of all missing or incorrect information that is required on a new accounts and account maintenance
Send monthly CSR exception report to CSRs and Branch Managers
Safe Deposit Box review, maintain spreadsheet for past due boxes and e-mail CSR past due listings monthly
Monitor and mail CD interest checks/notices and RMD payouts
Electronically archive deposit account documentation
Prepare CEDE CDs and process CEDE wires
Index CIP information in Director Client
Maintain the In-branch and Online Account Opening Platforms. Will be responsible for all updates, including regulatory changes, product, and forms updates
Performs interest rate changes on interest bearing accounts as requested by management or account officers
Monitors the Regulation D excessive withdrawal report and notifies the account officer when necessary
Assist Senior Deposit Account Administrator with EOY processes and reporting and other duties as deemed necessary by Senior Deposit Administrator
Assist SVP of Operations and Operations Manager with extra duties as deemed necessary
Must maintain confidentiality at all times
And, as directed, may perform other duties from time to time
Qualification
Required
Must have a High School Diploma or equivalent of; Extended education a plus
Must be able to take initiative, assume responsibility and prioritize tasks
Good understanding of deposit account rules and regulations
Must work well with the public and co-workers
Ability to Commute: Hopkinsville, KY 42240 (Required)
Must maintain confidentiality at all times
Preferred
Previous banking/CSR experience is a plus, but not required. (2 years preferred)
Banking: 2 years (Preferred)
Phone etiquette: 2 years (Preferred)
Customer service: 2 years (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee stock ownership plan
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Tuition reimbursement
Vision insurance
Wellness program
Company
Planters Bank
Planters Bank provides personal banking and business banking services.
Funding
Current Stage
Growth StageTotal Funding
unknown2014-01-14Acquired
Leadership Team
Recent News
Memphis Business Journal
2025-01-22
Company data provided by crunchbase