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NetSuite · 16 hours ago

Data Center Support Services – Trainee Conversion

Abilene, TX, United States

Full-time

Onsite

New Grad

$18.17/hr - $34.62/hr

NetSuite, a leader in cloud solutions, is seeking motivated individuals to join their Infrastructure Operations team as full-time Data Center Technicians in Abilene, Texas. This role involves ensuring the cloud platform remains available and efficient while working alongside experts in various technical fields.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Shipping and receiving: inspect, accept/reject goods, verify shipments, and track all inbound/outbound activity

Inventory management: maintain accurate asset location records and perform cycle counts

Safely move and stage equipment; support installation/removal of hardware

Coordinate with construction, engineering, and vendors to meet project deliverables

Ensure safety and security compliance in all logistics operations

Document equipment movements and analyze logistics for process improvements

Provide escorts to supervise third-party vendors during maintenance

Diagnose and resolve hardware issues on servers, network devices, and storage systems

Replace faulty hardware components (CPU, RAM, drives, cards, power, cables)

Install and decommission equipment during system upgrades or refreshes

Perform routine equipment/system maintenance

Monitor for issues and respond swiftly to minimize downtime

Collaborate with internal engineering teams and vendors to resolve complex issues

Manage and update service tickets

Follow standard operating and maintenance procedures

Maintain cleanliness and security of operational areas

Qualification

Data Center OperationsHardware TroubleshootingNetworking ConceptsMathematical ConceptsPhysical StaminaWillingness to LearnCommunication SkillsTeam Collaboration

Required

Completed the 12 week Data Center Oracle Pathways Trainee program

High school diploma or equivalent required

Enthusiasm for technology and a strong desire to start a career in data center operations

Willingness to learn new technical skills and follow established processes with precision

Ability to collaborate effectively in an inclusive team environment

Solid understanding of fundamental mathematical and computational concepts

Professional demeanor with strong communication skills

Understand that this role is physically demanding and requires hands-on work rather than desk-based tasks

Able to lift up to 50 lbs, climb ladders, and work in tight spaces as required

Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required

Must have own vehicle for reliable transportation to the Abilene, TX data center location

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc

Preferred

Basic understanding of computer hardware and networking concepts

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance