U.S. Bank · 15 hours ago
Head of Business Operations - Direct Sales
New York, NY
Full-time
Onsite
Director/Executive
$148K/yr - $175K/yr
8+ years expU.S. Bank is on a journey to help customers and businesses make better financial decisions. The Head of Business Operations for the Direct Sales Channel will drive transformative growth, support strategic initiatives, and ensure operational excellence across the organization.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Work with Sales Leadership to develop and execute strategic plans that align with the overall Partner Revenue objectives
Forge strong cross-functional partnerships to champion Direct Sales priorities to accelerate channel growth
Collaborate on development, commercialization, go-to-market strategies, adoption, and continuous improvement initiatives to unlock new revenue opportunities
Define Go to Market Projects with objectives, deliverables and intended outcomes for revenue growth
Develop and maintain detailed project plans, and coordinate with cross-functional teams to ensure delivery timelines are aligned with revenue expectations
Conduct post-project evaluations to identify lessons learned and recommend improvements
Track and analyze strategic initiatives, analyze results and trends to identify best practices and areas for improvement
Optimize Direct Sales path to plan strategies using data to develop performance tracking systems, establish targets and forecasts, and allocation of resources for maximum impact
Drive continuous improvement and strategic planning by implementing feedback mechanisms, leverage market insights, and develop business cases for new processes, products, and services to support strategic decision-making and enhance sales and partner enablement
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically, eight or more years of relevant experience
Preferred
Demonstrates solid leadership, project management, and problem-solving skills, with the ability to collaborate across teams and influence outcomes
Strong organization skills; able to manage multiple high priority projects, initiatives, and deadlines concurrently
Excellent presentation, verbal, and written communication skills to effectively engage with stakeholders across all levels of the organization
Strong data and analytics skills to inform strategic decisions and provide actionable, data-driven feedback
Demonstrated success in developing and launching go-to-market strategies
Ability to work independently as well as collaboratively as a strong team player across all levels of the business
Strong technical skills in excel and other Microsoft office suite of applications
High ethical standards and sound judgment
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase