ABM Industries · 5 days ago
Airport Customer Service Agent
SeaTac, WA, United States
Full-time
Onsite
New Grad, Entry Level
$20.74/hr - $20.74/hr
0+ years expABM Industries is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. They are seeking an Airport Customer Service Agent to provide assistance and information to airport passengers, ensuring a smooth and efficient experience in the terminal area.
Facilities Support ServicesFacility ManagementJanitorial Service
Responsibilities
Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry-on baggage size requirements
Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
Provide assistance to passengers using kiosks to check-in
Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times
Qualification
Required
Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided
Preferred
One (1) year of customer service or similar work experience preferred
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
10001+ employees
H1B Sponsorship
ABM Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-16
2026-01-06
The Motley Fool
2025-12-19
Company data provided by crunchbase