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Pretium Enterprise Services, India · 1 day ago

Senior Default Servicing Specialist

Jacksonville, FL

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Selene Holdings is a financial services firm specializing in mortgage servicing and related areas. The Senior Default Servicing Specialist will oversee loan modification document preparation and the closing process, ensuring accuracy and compliance in the servicing division.

Financial Services

Responsibilities

Conduct independent reviews of original loan documents (Mortgage, Note, Deed, and Title)

Validate the accuracy of workout terms and calculations and ensure proper system(s) documentation matches the loan modification documents

Provides feedback to the Closing Manager or Sr. Management for remediation, process improvement or adjustments to training

Will monitor for and or identify operational deficiencies and opportunities for improvement and will also show processes and trainings that are effective

Clearly communicates to team members on active pipeline

Monitors daily reports for accuracy and maintain process for timeliness of closing documents and system changes

Provides recommendations for procedural changes and improvements as they pertain to the department

Ensures reports are available timely and accurate for monitoring the department’s daily performance to ensure that all business objectives are achieved

Maintains high degree of confidentiality

Manages the Mynet queues for closing process

Assists manager or team members as needed in the sub areas of the department such as Front In Doc Check-in, system changes or sending documents to the county for recording or research

Review of LM Reports for exceptions with modifications, implementation or recordation

Monitoring of partial claim recovery, HUD portal, task management

Qualification

Mortgage loss mitigationDefault managementLoan servicing systemsFHAVAUSDA knowledgeClosing role experienceMicrosoft OfficeProcess improvementCommunication skills

Required

Requires a high school diploma or general education degree (GED)

Bachelor's degree or equivalent work experience

3+ years prior experience in residential loan servicing including the following: Strong and successful background in mortgage loss mitigation closing and default management, bankruptcies and foreclosure loan servicing, borrower contact strategies, and overall loan administration functions throughout the cycle of a loan, including short sales and deed in lieu of foreclosure disposition options with specific knowledge of FHA, VA and USDA government loan products and programs

2+ years in a Closing role

To perform this job successfully, the candidate should have strong working knowledge of mortgage loan servicing systems, and Microsoft Office (Excel, Word, Outlook, Visio)