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Allied Benefit Systems · 3 hours ago

Technical Product Manager, EDI

United States

Full-time

Remote

Senior Level

$100K/yr - $125K/yr

5+ years exp

Allied Benefit Systems is seeking a Technical Product Manager (TPM) to act as the primary link between business stakeholders, product owners, and development teams. The TPM will drive the successful delivery of innovative EDI products and solutions, ensuring alignment with business goals and enhancing operational efficiency.

Health CareInsuranceWellness

Responsibilities

Serve as the EDI product lead, driving the strategy and execution for eligibility and benefits file formats, including 834, 270/271, NCPDP and X12 transactions

Oversee the end-to-end lifecycle of EDI file processing, from requirements gathering and mapping to testing, deployment, and ongoing maintenance in concert with our development teams

Ensure all EDI solutions meet industry standards, regulatory requirements, and organizational goals for data quality and operational efficiency

Collaborate with stakeholders to understand business objectives, customer needs, and market trends

Combine strategic vision with technical expertise to drive transformation, optimize workflows, enhance operational efficiency, and modernize platform capabilities

Partner with Product leadership to define and maintain the roadmap that aligns organizational goals, prioritizing features based on business value, user impact, and feasibility

Write detailed business requirement documentation and user stories with clear acceptance criteria to guide development efforts

Continuously gather and analyze user feedback to refine features and improve user experience

Track key performance indicators (KPIs) to optimize product performance, drive continuous improvement, and ensure customer satisfaction

Create, prioritize, and maintain a well-defined product backlog outlining features, enhancements, fixes, and technical work, ensuring items are clear, actionable, and clearly communicated to the development team

Collaborates with leadership, business owners and subject matter experts to identify and implement enhancements that improve product scalability and efficiencies

Oversee any applicable product version upgrades, including rollout, User Acceptance Testing, and regression testing to ensure smooth deployments

Conduct final testing and acceptance of user stories, ensuring that features meet established criteria

Lead regular discussions to gather feedback and refine product features for continuous improvement

Participate in sprint planning, stand-ups, reviews, and retrospectives to ensure seamless Agile processes

Make informed decisions about trade-offs between scope, schedule, and resources

Address and resolve product-related challenges promptly, ensuring minimal disruption to project timelines

Effectively communicate stakeholder needs to the development teams, ensuring delivery meets contractual requirements, quality standards, and performance expectations

Manage the solution concept development process to ensure the product team understands the direction and vision

Perform other responsibilities as assigned, ensuring adaptability and continuous support for product development initiatives

Qualification

EDI operations834 file formats270/271 transactionsX12 standardsSAFe certificationCSPO certificationAgile/Scrum experienceMicrosoft Office SuiteProject management toolsHealthcare experienceAnalytical skillsCommunication skillsTime managementCustomer focus

Required

Bachelor's degree from an accredited college or university in business, healthcare, technology or related field or equivalent work experience required

At least 5 years' experience as a TPM, Product Owner, Business Analyst, or related role in an Agile/Scrum environment required

Proven experience in Electronic Data Interchange (EDI) operations, including hands-on management of 834 file formats, 270/271 transactions, and X12 standards for eligibility, membership, medical, pharmacy (Rx), and other benefit files

Excellent analytical and problem-solving skills

Prior experience with Agile Scrums and project management

Demonstrated computer literacy and advanced familiarity with Microsoft Office Suite required

Excellent at communicating and leading cross-functionally with both technical and non-technical stakeholders

Experience working with many levels in an organization

Highly detailed oriented

Relentlessly executes with a sense of urgency

Outstanding at coaching, mentoring, and providing and accepting feedback

Track record at developing leaders

Ability to contribute to the recommendation of technical and business process solutions

Strong Business Acumen