Head of Workplace Experience, Americas jobs in United States
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Schonfeld ยท 20 hours ago

Head of Workplace Experience, Americas

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. The Regional Head Manager will oversee office operations, manage a team, and ensure a productive workplace experience across multiple locations in the Americas.

FinanceFinancial ServicesImpact InvestingReal Estate
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Oversee office operations to maintain a highly productive and organized work environment
Hands-on working with the team, covering the front desk and assisting with the pantry services as needed
Manage new hire orientation and office tours
Lead and support the Americas Workplace Experience team while collaborating with global counterparts
Develop and document consistent work standards and best practices to ensure alignment with current business needs
Develop and update training guide to standardize best practices across offices
Manage contracts and vendor relationships; ensure day-to-day office activities run smoothly
Manage and evaluate third-party service providers, ensuring they meet performance and service level agreements, source alternative providers when necessary
Liaise with the Human Capital Management Team to ensure new joiners/leavers experience a smooth transition/exit to the firm
Event planning and management including budgeting
Train and develop staff to be proactive, provide white-glove hospitality services and enhance the employee and guest experience
Focus on providing excellent customer service and continuous service improvements
Proactively gather feedback from staff members and guests about their overall experience in the office
Track office running expenditures and inventory, process and approve invoices, and compile reports
Flexibility to align with business needs as they evolve
Manage staff performance reviews
Some travel may be required as needed to support the needs of different offices

Qualification

Workplace experienceOffice managementVendor managementMS ExcelMS PowerPointCustomer serviceEvent planningHospitalityTeam leadershipCommunication skillsProblem solvingAttention to detailFlexibility

Required

Experience in workplace experience, front office administration or hospitality
A bachelor's degree
5-8 years of office management, hospitality, and/or corporate experience
5+ managerial experience leading teams
Proficiency in MS Excel and PowerPoint
Enthusiastic and welcoming approach to interacting with others
Excellent verbal and written communication skills to interact with team members, employees, and external contacts
Experience managing employee desk experience by working with managers on seating assignments, arranging physical desk moves, and monitoring seating/space usage
Experience with vendor management and maintaining accountability
Strong ownership and a track record of delivering results
The ability to carry out multiple tasks in a fast-paced and dynamic environment with strong attention to detail
A high level of discretion and professionalism
Ability to problem solve and remain calm under pressure
Ability to work independently and prioritize competing demands without compromising quality

Preferred

Experience with Condeco
Experience with Navan
Track record of improving reception and office services

Benefits

Performance bonus
Competitive benefits package

Company

Schonfeld

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Founded in 1988, Schonfeld is a multi-strategy, multi-manager hedge fund with an investing footprint that spans five continents.

H1B Sponsorship

Schonfeld has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (29)
2023 (20)
2022 (33)
2021 (16)
2020 (13)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Tolkin
Chief Executive Officer and Chief Investment Officer
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Michael Kuchmek
Global Head of Equity Capital Markets
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