Summit Home Health & Hospice · 6 days ago
Hospice Senior Account Manager
Austin, TX
Full-time
Onsite
Mid, Senior Level
$95K/yr - $95K/yr
3+ years expSummit Home Health and Hospice is looking for hardworking, self-disciplined and team-oriented Senior Account Managers. The role involves acting as a liaison between the company and healthcare providers, conducting patient visits, and coordinating home care admissions while ensuring effective communication and collaboration among all stakeholders.
Health Care
Responsibilities
Act as a liaison between the company and healthcare providers, including interaction with case management and discharge planners at hospitals, skilled nursing/rehabilitation facilities, physicians and other healthcare providers to provide education about the company’s home healthcare services, the benefits of homecare and clinical outcomes
Conduct pre-discharge hospital patient visits at the healthcare provider’s request to determine the need and eligibility for homecare, introduction to the company upon acceptance of a healthcare provider’s referral and explain available homecare services to patients and families
Effectively communicate and collaborate with healthcare providers, branch staff, field staff personnel and patients
Assist agency staff in the timely procuring and processing of physician’s orders for homecare assessment, including obtaining a patient’s current history and physical information and any other pertinent information to assist in the acceptance of the referral
Deliver effective presentations of the company’s service offerings, disease state management programs, and competencies
Coordinates home care admissions to the agency on an as needed basis
Performs facility courtesy visits to coordinate discharging and admission to home care as requested by referral sources
Performs community education activity to hospitals, physician offices, etc. on an as needed basis
Coordinates equipment set up for new admissions as needed
Performs Client referral follow ups for all admissions
Coordinates and assists the interdisciplinary team in the development and implementation of patient care policies
Tracks/coordinates and follows all patient facility admits
Completes Intake progress notes as appropriate
Assists in developing educational activities for staff including in-services based on employee needs and promotes staff development
Any other duties as assigned by the Senior Management Team
Demonstrates leadership and problem-solving skills
Supports mission statement, philosophies, and objectives promoting safe delivery of home health and/or hospice care services
Reports to work promptly as scheduled without absences
Maintains a professional appearance and a business-like attitude
Functions within the job description of his/her position
Complies with agency policies set forth in the Code of Conduct and Employee Handbook
Perform other duties as assigned
Qualification
Required
Must possess a valid state driver's license and automobile liability insurance
Strong interpersonal skills communicating with all levels of employees, internal management and outside clients / vendors, healthcare professionals throughout the communities in which the company operates
Exceptional understanding of exemplary customer service
Team player, flexible, detail oriented and able to work independently
Preferred
At least 3 years of Hospice sales experience preferred
Current Book of Business is preferred
Benefits
401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Summit Home Health & Hospice
Summit Home Health & Hospice is a healthcare company specializing in health care and hospice services.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2021-10-01Acquired
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