Sleepyhead · 1 week ago
Director of Supply Chain Operations
Scottsdale, AZ
Full-time
Hybrid
Director/Executive
$130K/yr - $150K/yr
7+ years expSleepyhead is a student-first sleep brand focused on unlocking student potential through great sleep. They are seeking a Director of Supply Chain Operations to manage day-to-day operations and develop scalable systems for their seasonal demand, ensuring effective planning and execution across supply chain functions.
Consumer GoodsE-CommerceFurnitureLifestyleRetail
Responsibilities
Own Sleepyhead’s SIOP cadence: monthly forecast reviews, supply planning, PO timing, and cross-functional alignment with Sales/Marketing and Finance
Maintain and continuously improve SIOP dashboards/models (Google Sheets/Excel) that support:
SKU-level demand forecasting by month and location
Inventory projections and replenishment recommendations
Safety stock and reorder point logic
Scenario planning (peak season, promotion lift, channel mix, mattress launch ramp)
Work confidently inside models: audit formulas, fix logic errors, implement new assumptions, and create clear version control/documentation
Partner with data automation tooling (e.g., Parabola-based ingestion from Shopify/Amazon/3PL) to ensure data quality and reliable refresh cadence
Build forecasting that accounts for: SKU-specific trends, seasonality, promotions (Prime Day/BTS), product lifecycle, and channel dynamics (Amazon-heavy)
Drive a phased PO strategy that reduces overproduction risk while protecting in-stock performance during peak
Improve inventory health (aging, long-term storage fees, working capital) and prevent repeats of “full-year PO upfront” mistakes
Coordinate production across China and U.S. facilities (AZ + South Carolina), including components (covers/boxes) and finished goods
Establish SOPs and quality standards (packaging, labeling, traceability, QC checkpoints), and enforce supplier accountability (OTIF, defect rate, responsiveness)
Manage critical lead times and ordering windows (Chinese New Year, peak readiness, mattress launch)
Own 3PL performance management: SLAs, scorecards, escalation paths, and process improvements
Optimize inventory positioning and routing logic by SKU and region (not broad allocation rules)
Ensure Amazon inbound planning is peak-proof: timing, facility constraints (oversized), appointment risk, and carrier strategy
Implement operational controls: PO approval workflows, shipment tracking, payment approvals, and a single “source of truth.”
Build documentation and SOPs to support scale and reduce tribal knowledge
Coach and develop junior ops resources (supplier communication, trackers, follow-ups, exception handling)
Establish one source of truth for inventory/POs/shipments (clean tracker + dashboard integrity)
Take ownership of existing dashboards/models; audit for logic gaps and implement version control
Identify top peak-season risks and put mitigation plans in place
Launch a dependable SIOP rhythm with Sales/Marketing input (promo calendar included)
Implement supplier + 3PL scorecards and SLAs; begin measuring improvement
Deliver a forecast-driven ordering approach (phased PO strategy) that reduces overbuy/stockout risk
Improve inventory placement/routing logic, reduce fulfillment errors, and tighten inbound execution
Qualification
Required
7–10+ years in supply chain/operations (consumer products preferred; bedding/furniture a plus)
Strong demand planning + inventory planning experience in a seasonal and/or fast-growth business
Advanced Excel/Google Sheets competence: comfortable editing complex models, auditing formulas, and building clear, scalable trackers/dashboards
Experience managing overseas manufacturing + domestic production coordination
3PL management experience with measurable performance improvements (SLAs/scorecards)
Able to create SOPs, approval workflows, and repeatable planning cadences
Preferred
Amazon-heavy operations experience (FBA inbound planning, oversized constraints, peak season playbooks)
Familiarity with data automation/integration tools (Parabola, light BI, APIs) and multi-system data (Shopify/Amazon/3PL)
New product launch planning experience (mattress or large/bulky goods a plus)
Builder mentality: you create structure fast and improve it continuously
Analytical operator: data-driven but pragmatic; can diagnose root causes and execute fixes
Clear communicator: you bring calm to complexity and align stakeholders quickly
Culture fit: collaborative, energetic, “work hard / play hard,” excited about students and impact
Benefits
Performance bonus potential
Company
Sleepyhead
Sleepyhead delivers comfort through our premium mattress toppers that are tailored to fit college student’s needs.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.39MKey Investors
Andrew HeyerShawn Nelson
2019-06-30Pre Seed· $0.38M
2018-06-30Pre Seed· $0.01M
Leadership Team
Steven Van Alen
Founder & CEO
Recent News
2025-08-14
Hindu Business Line
2025-06-29
Company data provided by crunchbase