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Chase · 10 hours ago

Principal Technical Program Manager - Small Business Technology

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Senior Level, Lead/Staff

$190K/yr - $260K/yr

7+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Principal Technical Program Manager, you will lead complex technology projects and programs that impact experiences for multiple groups across the firm, ensuring alignment with strategic goals and effective risk management.

BankingFinancial Services

Responsibilities

Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration

Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks

Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes

Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency

Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders

Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration

Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks

Partner with Finance & Business Management on key business management functions including project/resource management, budget/forecasting, vendor management, and financial analysis

Set the agenda, coordinate logistics, and create materials for meetings including offsites, town halls, and monthly/quarterly business review

Qualification

Technical program managementStakeholder managementAnalytical reasoningVendor managementChange managementProblem-solvingCross-functional collaboration

Required

7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations

Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions

Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives

Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments

Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred

10+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations

Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives

Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments

Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Solid experience in managing program/ project schedules, tracking program/ project and milestone completion, and reporting progress effectively to stakeholders