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City of Thousand Oaks · 2 days ago

Deputy Chief Technology Officer

Thousand Oaks, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$161K/yr - $242K/yr

5+ years exp

The City of Thousand Oaks is seeking a highly skilled and collaborative technology leader to serve as its first Deputy Chief Technology Officer. This position will play a critical role in supporting the Chief Technology Officer in building, operating, and maturing the City’s newly established Information Technology Department, overseeing core technology functions and ensuring high-quality IT services across the organization.

GovernmentNon ProfitService Industry

Comp. & Benefits

Responsibilities

Support the CTO in establishing and maturing the City’s standalone IT Department, including policies, procedures, governance, and service delivery models

Provide day-to-day operational leadership for IT functions, ensuring stability, reliability, and performance of Citywide technology systems

Supervise, mentor, and develop IT management and technical staff; promote a culture of service, accountability, collaboration, and continuous improvement

Assist with organizational planning, staffing strategies, and implementation of new IT positions outlined in the ITSP

Lead or support execution of the City’s Information Technology Strategic Plan (ITSP), ensuring initiatives remain on scope, on schedule, and aligned with City priorities

Provide hands-on leadership for major enterprise initiatives such as ERP, CMMS, CRM, PRA, Utility Billing, and Data Analytics system modernization projects

Coordinate project management, vendor relationships, system integrations, and change management efforts across departments

Track progress, risks, and dependencies; prepare status updates and recommendations for the CTO and executive leadership

Oversee and coordinate core IT operational areas, which may include:

Application support and enterprise systems

Infrastructure and cloud services

Network and telecommunications systems

Cybersecurity and risk management

Digital services and end-user support

Help standardize technology platforms, processes, and service delivery models across the organization

Support development and enforcement of IT policies, standards, and procedures to ensure consistency, security, and compliance

Partner with the CTO to maintain a strong cybersecurity posture, including oversight of security tools, incident response processes, and risk mitigation strategies

Assist in implementing Citywide processes for vetting and adopting emerging technologies, including artificial intelligence, in alignment with the City’s AI policy

Monitor technology trends and recommend practical, value-driven solutions that improve service delivery and organizational efficiency

Serve as a trusted partner to City departments, helping translate business needs into effective technology solutions

Facilitate collaboration between IT and operational departments to improve business processes, user experience, and system adoption

Represent IT in interdepartmental meetings, steering committees, and project teams as assigned by the CTO

Establish strong, reliable IT operations that build confidence and trust across the organization

Ensure successful execution of complex, high-impact technology projects, particularly enterprise system modernizations

Support staff development and help create clear career pathways within the IT Department

Drive consistency, documentation, and process maturity across all IT functions

Serve as a steady operational leader and strategic thought partner to the CTO

Qualification

Enterprise applications managementCybersecurityIT operationsProject managementCloud-based systemsIT governanceProcess improvementEffective communicatorProblem solverPlannerOrganizerSkill development coachTechnically knowledgeableStrategic thinkerInterpersonally effective

Required

At least five (5) years of progressively responsible experience in information technology, including at least three (3) years in a supervisory or management role

Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, engineering, or a closely related field

Demonstrated experience managing enterprise applications, infrastructure, cloud-based systems, and cybersecurity in a complex organization