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ArchKey Solutions · 4 hours ago

IT Project Operations Coordinator

Fenton, MO

Full-time

Onsite

Mid Level

4+ years exp

ArchKey Solutions is one of the nation’s largest privately held specialty trade installation and integrated facility service companies. The IT Project Operations Coordinator is responsible for supporting and coordinating the operational execution of IT projects and initiatives across the organization, ensuring effective planning and successful delivery of IT work.

Civil EngineeringConstructionElectrical DistributionFacilities Support ServicesInfrastructure

Responsibilities

Coordinates and tracks IT project activities, timelines, milestones, and deliverables across multiple concurrent initiatives

Provides clear, timely status updates, dashboards, and reporting to IT leadership and Strategic Project Managers

Utilizes project and work management tools (Jira, Asana, Azure DevOps (ADO), Smartsheet, Excel) to track progress, manage dependencies, and support analysis

Performs IT capacity and resource planning to ensure effective allocation of technical resources across approved projects and operational work

Partners with technical leads to develop and maintain detailed Work Breakdown Structures (WBS) for approved initiatives

Supports issue and risk management processes, including escalation tracking and coordination to ensure timely resolution

Assists with effort estimation for tasks and deliverables to support accurate project planning and forecasting

Collaborates with the Strategic Projects team on project intake, prioritization, and pipeline planning activities

Creates, tracks, and manages Change Requests, ensuring proper documentation, approvals, and communication in alignment with governance processes

Supports continuous improvement of IT project coordination, reporting, and governance practices

Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others

Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities

Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public

Qualification

IT project coordinationProject management toolsCapacity planningSoftware development life cycleWork Breakdown StructuresChange Request managementCommunication skillsOrganizational skillsTime managementProblem-solving

Required

Bachelor's degree in Information Technology, Computer Science, or equivalent experience in a related field

4+ years of experience in IT project coordination, project administration, or a similar role

Strong understanding of IT systems, software development life cycle (SDLC), and infrastructure projects

Strong proficiency with project and work management tools, including Jira, Asana, Azure DevOps (ADO), Smartsheet, Smartsheet Resource Manager, and advanced Excel

Demonstrated expertise in capacity planning, resource management, and effort estimation

Ability to develop, maintain, and manage Work Breakdown Structures (WBS)

Experience managing Change Request workflows within structured governance environments

Ability to work effectively with cross-functional technical teams and senior stakeholders

Exceptional organizational, time management, and communication skills

Preferred

Preferred Certifications: Certified Associate in Project Management (CAPM); Project Management Professional (PMP); Agile, Scrum, or other relevant project management certifications