Swyfft · 11 hours ago
Claims Specialist, Liability & Casualty
Swyfft is reshaping the way home insurance and commercial package products are priced and bound. The Claims Specialist, Liability & Casualty will provide a fast and friendly claims experience to policyholders and agents, handling a diverse portfolio of claims with empathy and analytical skills to achieve timely, fair outcomes.
Responsibilities
Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party damages and injury with full and final settlement in mind
Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines)
Review litigated complaints for proper handling and develop legal strategies with counsel
Work with multiple attorneys and provide direction related to coverage, liability, and damages
Correspond and communicate with policyholders, agents, experts, and service providers to analyze loss information
Calculate damages payable under the policy and make payments after determining liability on claims
Evaluate and apply the insurance contract as it pertains to the resolution of claims
Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications
Qualification
Required
5+ years of experience as a casualty/general liability adjuster
5+ years of litigation experience in a multi-state environment
Relevant experience with habitational risks, premises liability, and bodily injury matters is a plus
You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, CA, and NY (we can provide assistance with your licensing fees)
Understand basic legal strategies in conjunction with venue particularities
Experience drafting initial coverage letters (e.g., reservation of rights, declination, disclaimer) is a plus
Ability to work WC hours on a regular basis if not based in that time zone
High School Diploma or its equivalent (GED) is required
Must be proficient with MS Office and other internal insurance related programs, systems, and/or applications (Outlook, Word, PowerPoint, and Excel)
Ability to communicate effectively using programs such as Slack & MS Teams
You are comfortable sharing screens and video chatting
Reliable high-speed internet connectivity required
Designated quiet work from home space
Preferred
Bachelor's degree or equivalent experience is preferred
Benefits
Medical, Dental, and Vision
Short- and Long-Term Disability (Company Paid)
Voluntary Long-Term Disability
Employee Life & AD&D (Company Paid)
Voluntary Employee, Spouse, and Child Life & AD&D
Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
401K with a generous matching contribution and no vesting schedule
20 days of PTO annually (prorated based on hire date)
Company Paid Holidays and 2 'Choose Your Own Holidays'