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Thales · 10 hours ago

Content Administrative Assistant

Irvine, CA

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $75K/yr

Thales is a company that architects solutions for the aerospace industry, focusing on safety and entertainment systems for commercial aviation. They are seeking a Content Administrative Assistant to support the Content Operations Department by managing media files and ensuring timely communication with various stakeholders.

AerospaceCyber SecurityIndustrial ManufacturingMilitaryRemote SensingSecurityTransportation

No H1B

Responsibilities

Assist with managing of all incoming digital media files from the post-production facilities/labs and the airline Grids for the monthly content production activities consisting of 60 (and growing customer base) airlines

A high level of customer service and account management is required via a timely and proactive approach in all communications with customers, CSP’s, post-production facilities/labs, and airlines

Report daily the status of incoming deliverables; Work closely and communicate daily with the Administrator – Lead, department executives and Content Integrators; Maintain and track the daily incoming and multiple revision airline Grids

Daily tracking of receipts of MPEG, MP3 and other file formats received. Regular downloading and inventory check-in of files to the server from SmartJog is required; Database entry of files received at Thales. Ability to set-up existing database that needs update (Access Database)

Send, at monthly intervals, receipt notification to Airlines, CSP’s, Media Managers, and Lab Technicians. This requires a regular correspondence via phone and e-mails to all involved parties; Recording of incoming USB & RHD drive receipts as well as airline assignment per the Media Managers and Program Management. This also requires communications of the need for airline hard drives, damaged hard drives, and the need to order more to ensure the monthly deliverables

Packaging and paperwork preparation for monthly FedEx shipments as well as the outgoing correspondence to airlines, Media Managers, CSP’s, and Thales FSE’s; Administrative duties such as airline file folder organization, done monthly in preparation for next monthly cycle; Provide data entry support for the Media Technicians within the DCMS, as needed

Qualification

Database entryCommunication skillsCustomer serviceFile organizationAdministrative duties

Required

Database entry of files received at Thales. Ability to set-up existing database that needs update (Access Database)

Send, at monthly intervals, receipt notification to Airlines, CSP's, Media Managers, and Lab Technicians. This requires regular correspondence via phone and e-mails to all involved parties

Recording of incoming USB & RHD drive receipts as well as airline assignments per the Media Managers and Program Management. This also requires communications of the need for airline hard drives, damaged hard drives, and the need to order more to ensure the monthly deliverables

Packaging and paperwork preparation for monthly FedEx shipments as well as the outgoing correspondence to airlines, Media Managers, CSP's, and Thales FSE's

Administrative duties such as airline file folder organization, done monthly in preparation for next monthly cycle

Provide data entry support for the Media Technicians within the DCMS, as needed

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future

Schedule: 8-hour shift, M-F. Must be flexible to the needs of the Content Operations team. May need to work overtime on weekends or evenings

Physical Environment: General office & production environment

Travel: None

Regulatory Compliance Requirements: None

Benefits

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program