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Spiro · 11 hours ago

Associate Account Director Program

United States

Full-time

Remote

Senior Level

6+ years exp

Spiro is a leading global experiential agency focused on cultivating powerful brand connections. The Associate Account Director will proactively engage with clients, manage relationships, and collaborate with internal teams to drive business development and ensure client satisfaction.

AdvertisingMarketingSEM

Growth Opportunities

Responsibilities

Proactively provides information to clients to assist in securing future business

Attends industry events, meetings, and local association meetings to provide maximum exposure for the Company and network/build relationships with targeted prospects

Maintains current knowledge of the Tradeshow Industry and our competitors

Work in partnership with all internal teams to help close new business opportunities for the company

Conduct meetings with clients to define client marketing goals and objectives

Work with creative teams to develop solutions that meet client goals in keeping with client budget parameters

Work with creative team, external suppliers, and production/estimator to develop accurate cost estimates. Ensure appropriate approvals are obtained prior to submission to client

Work with show management, vendors, and strategic partners to ensure compliance with rules/regulations, strategic focus, and timeliness. Ensure project milestones are established and measurable

Ensure effective client communications including documentation, project timelines, progress, and verbal discussions

Monitor job costs throughout the project to ensure profitability and recommend corrective measures if needed

Submit accurate and reliable annual sales/profit plans and monthly sales forecasts

Maintain open and ongoing communication with current clients; ask for and encourage feedback frequently to ensure their needs/expectations are consistently met/exceeded

Facilitate annual/bi-annual client reviews to ensure customer satisfaction

Resolve billing disputes and assist with client collections, as necessary

Meet with clients regularly and attend client events and shows and conduct client reviews/satisfaction surveys to ensure client satisfaction

Adhere to all company policies, procedures, and business ethics codes (Core Values)

Qualification

Sales experienceAccount managementNegotiation skillsCommunication skillsSalesforce.comTrade show experienceMarketing solutionsMicrosoft Office SuiteProblem-solving skillsPresentation skillsInterpersonal skills