RingCentral · 20 hours ago
Client Partner
RingCentral is a leading provider of business cloud communications and contact center solutions. The Professional Services Client Partner is responsible for providing pre and post-sales support, overseeing consulting projects, and establishing relationships with the Sales Team to drive customer acquisition and retention.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Lead and oversee approval for scoping, planning, cost estimating, and pricing of consulting projects. This includes statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks, and the translation of the client's business requirements into specific deliverables
Oversight of the successful delivery of Projects within Germany whilst the organization scales the rest of the business
Establish and grow a productive relationship with the Sales Team to ensure achievement of team goals in new customer acquisition and customer retention
Provide accurate forecasts of Professional Services bookings and revenue on a monthly basis
Provide management reporting on sales pipeline and project portfolio regarding schedule fidelity, adherence to budget, partner concern of issues
Identify sales opportunities and lead PS pre-sales planning, project pricing, bid review, and presentation of sales proposals
Run day-to-day relationships with client stakeholders and resolution of all issues
Direct and indirect management, coaching, and skills development of PS pre and post sales delivery consultants
Transfer industry, technical, and product knowledge to customers
Keep up-to-date on relevant competitive solutions, products and services
Qualification
Required
Bachelor degree in a technical or business field
At least 5-7 years' experience in selling and delivering consulting services (background in selling and delivering consulting services should be extensive and allow for examples of engagements where you were the primary leader of solution sales of more than $500,000 per account)
Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications, Fixed Mobile Convergence
VoIP, Mobile, or IMS Network Architectures (including experience with all VoIP network elements – Soft Switch, MGW, MGC, SBC, CPE, etc)
Strong understanding of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc
Understanding of customer communications requirements for enterprise business markets
Demonstrated ability in developing proposals, crafting value propositions, and selling up to seven figure consulting engagements
A track record of delivering engagement oversight resulting in on-time, on-budget delivery of contracted services
Shown ability to sell follow-on service engagements to existing clients
Ability to travel frequently (up to 25%) within assigned geography
Pre-Sales quota carrying experience required
Preferred
Master's degree in a technical or business field
Strong telecommunications background (with telephony and Soft Switch emphasis preferred)
RingCentral product experience and/or relevant experience in key competitor offerings in technology areas of emphasis are preferred
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
Voluntary supplemental health coverage and life insurance
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee 1:1 coaching, perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (53)
2023 (55)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Recent News
2026-01-16
2026-01-07
Company data provided by crunchbase