New York Technology Partners · 1 day ago
Project Coordinator - Energy/Utility domain
New Brunswick, NJ
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $70K/yr
7+ years expNew York Technology Partners is seeking a Project Coordinator focused on Energy Efficiency. This role involves acting as the primary interface for customers and program Trade Ally's to facilitate utility energy efficiency programs, requiring strong interpersonal and organizational skills.
ConsultingInformation TechnologySoftwareStaffing Agency
Hiring Manager
Nishant Malde
Responsibilities
Actively listen to customer needs and goals and appropriately describe and promote the program that meets the customer’s goal
Work with pre-qualified leads to generate and schedule appointments where appropriate
Assist customers and contractors with the application processes for market-based programs
Perform a desk-top eligibility review and aid building decision makers in identifying next steps
Refer callers directly to appropriate team members when it is clear they are the next step in the process
Accurately log all calls in CRM so team has access to the latest interaction with building
Complete all commitments offered to customer in a timely manner, i.e. call backs, application referral, email responses, etc
Identify and resolve customer issues with professionalism and with the collaboration of cross-functional team members as appropriate
Perform the assigned duties with minimal supervision, but also work in a team problem solving environment
Follow all policies and guidelines set by company
Maintain confidentiality regarding company and participant information
Excellent communication (both verbal and written), customer service and phone skills, organization, grammar, and spelling skills
Must be able to prioritize and work both independently and as part of a team
Ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods
Intermediate experience in MS Word, Excel, PowerPoint, and Access
Bilingual (English/Spanish)
Qualification
Required
Strong interpersonal and organizational skills
Ability to actively listen to customer needs and goals and appropriately describe and promote the program that meets the customer's goal
Work with pre-qualified leads to generate and schedule appointments where appropriate
Assist customers and contractors with the application processes for market-based programs
Perform a desk-top eligibility review and aid building decision makers in identifying next steps
Refer callers directly to appropriate team members when it is clear they are the next step in the process
Accurately log all calls in CRM so team has access to the latest interaction with building
Complete all commitments offered to customer in a timely manner, i.e. call backs, application referral, email responses, etc
Identify and resolve customer issues with professionalism and with the collaboration of cross-functional team members as appropriate
Perform the assigned duties with minimal supervision, but also work in a team problem solving environment
Follow all policies and guidelines set by company
Maintain confidentiality regarding company and participant information
Excellent communication (both verbal and written), customer service and phone skills, organization, grammar, and spelling skills
Must be able to prioritize and work both independently and as part of a team
Ability to work well under pressure in time-critical situations and be productive and self-motivated during slow periods
Intermediate experience in MS Word, Excel, PowerPoint, and Access
Bilingual (English/Spanish)
Minimum of 7 years' experience in administrative services
Associates degree from an accredited college in a related discipline, or equivalent experience
Preferred
Customer-centric mindset
2+ years of relevant experience
Passionate about making a difference
Love working with people
Great oral and written communication skills (talking and listening)
Quick learner who is eager to improve professional skills
Ability to actively listen and take initiative to seek actionable solutions to customer goals
Flexible with the capacity to thrive in a high-change business environment
An action-oriented and results-driven individual who likes to be the one-stop solution or advisor for customers
Experience in inside/outside sales or appointment setting is a plus
Company
New York Technology Partners
New York Technology Partners is an information technology company that provides IT and engineering services.
201-500 employees
H1B Sponsorship
New York Technology Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (74)
2023 (59)
2022 (104)
2021 (74)
2020 (115)
Funding
Current Stage
Growth StageLeadership Team
Amy Reynolds
Senior Talent Acquisition Partner
Hetal Shah
Technical Recruiter at New York Technology Partners
Company data provided by crunchbase