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Arizona Department of Revenue · 3 days ago

Chief Technology Officer

Arizona, United States

Full-time

Onsite

Director/Executive

8+ years exp

The Arizona Department of Revenue is seeking a Chief Technology Officer (CTO) responsible for developing and executing the technical roadmap in alignment with the agency's mission. The CTO will oversee technology solutions, manage a team, and ensure compliance with regulations while optimizing technology operations for efficiency and innovation.

FinanceFinancial ServicesLegal

Hiring Manager

Jill Brown

Responsibilities

Leads and directs the planning, design, scoping, functional analysis, development, implementation, and support of ADOR’s technology solutions including:

Technology Architecture

Infrastructure, Network, and Cloud Engineering

Backup and Disaster Recovery

Quality Assurance & Testing

Information Security

Technology Operations

Ensures that technical, quality standards are enforced throughout the IT department, and compliance with all federal, state, local, and other applicable regulatory and/or program requirements to include audit readiness

Leads and directs the technology resource planning and allocation for optimal capacity, utilization, and performance

Has budget, finance and procurement responsibilities including:

Provides input to the Assistant Director/Deputy Director for a single and multi-year budget for one time and ongoing expenditures

Engages with the Budget Office for monthly ongoing monitoring, maintaining and revising budget spending plan forecasts

Adheres to the Arizona Procurement Code by working under the guidance of the Procurement Office for any and all procurement related activities

Engages with Financial Services to ensure unit/district/division is complying with the State of Arizona Accounting Manual policies e.g. ensuring invoices are paid in a timely manner per A.R.S. § 35-342

In collaboration with executive leadership and the Talent team, develops and executes a plan for retaining and developing talent to meet current and future organizational objectives

Carries out supervisory responsibilities in accordance with ADOR’s core values, agency policies, applicable standard work, and applicable laws

Develops plans and sets timelines for evaluation, development, and deployment of technology solutions and services; reviews timeframes and budgets

Establishes software development and deployment processes, sets measurable objectives for the processes

Establishes and monitors KPIs and IT budgets to assess technological and team performance

Ensures technology standards and best practices are defined, established, and met

Ensures quality assurance and data protection processes, integration and system tests are in place

Oversees system infrastructure to ensure functionality and efficiency

Guides and oversees the instrumentation and monitoring of systems and services through the implementation of appropriate tools and processes

Maintains network security with IT team

Coordinates workflow across the broader IT department

Develops and implements disaster and emergency recovery plans

Ensures the agency’s technological processes and services comply with all requirements, laws, and regulations

Uses stakeholders feedback to inform necessary improvements and adjustments to technology

Collaborates with division and district heads, production, and operations as an advisor on all technologies involved across the agency

Identifies opportunities for innovation through novel use of contemporary and emerging technologies

Continually optimizes the agency’s technology ecosystem for effective and efficient use

Discovers, tests, and implements new technologies that yield competitive advantage

Qualification

Technology ArchitectureInformation SecurityCloud EngineeringDevSecOpsCompliance FrameworksCI/CD AutomationIdentity & Access ManagementMainframe ModernizationProject ManagementCommunication SkillsInterpersonal SkillsTime ManagementTeam Leadership

Required

Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Master's Degree (e.g., M.S.), training, coursework, and work experience relevant to the assignment

Minimum of eight (8) years' working experience in technology operations and engineering roles

Minimum of five (5) years in management or leadership role

Experience with TechOps and DevSecOps processes, tools and technologies relevant for an IT and engineering organization such as in the following disciplines and areas such as CI/CD - Automation processes and tools, Infrastructure, Provisioning Automation, Compliance Frameworks, Zero Trust Architecture, Identity & Access Management (IAM), Agile, and Legacy Systems Integration

Deep knowledge of compliance Frameworks such as FISMA, FedRAMP, NIST, PCI-DSS, CJIS, and SOC2 standards

Knowledge of technological trends to build strategy

Understanding of budgets and business-planning

Knowledge of and Demonstrated experience with TechOps and DevSecOps processes, tools and technologies relevant for an IT and product technology & software engineering organization

Excellent verbal, written, and listening communication skills so as to foster a collaborative and inclusive culture across the IT department

Excellent interpersonal skills and demeanor

Strong organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations

Effective project management skills with the ability to lead, direct the work of teams without formal supervisory authority

Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as GMail, Sheets, Docs, and Drive

Proficiency in on-premise as well hybrid (on-prem and public cloud) infrastructure and network environments for application development, delivery, operations, and backups/disaster recovery

Proficiency in new process development, process optimization, IT and Infosec policies and procedures, Agile and traditional Project Management methodologies

Proficiency in CI/CD - automation processes and tools

Proficiency in infrastructure such as Cloud Migration, Software-Defined Networking (SDN), Disaster Recovery (DR)

Proficiency in provisioning automation

Proficiency in Zero Trust Architecture such as implementation of 'never trust, always verify' security models

Proficiency in identity & access management (IAM) such as managing citizen and workforce identities across multiple state services, applications and resources (Single Sign-On)

Proficiency in mainframe modernization and middleware solutions

Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety

Ability to work with a high degree of autonomy and also participate collaboratively as part of a team

Ability to conduct technological analyses and research

Ability to build, motivate, engage, develop/grow, and retain a high performing team

Ability to understand and solve problems by applying advanced analytical skills to include collecting, integrating and analyzing all relevant data and information and reduced that information down to manageable components and/or charts, diagrams or graphs; identifying a number of solutions to complex problems integrating findings from several different disciplines, identifying and evaluating the various options developed and selects the most effective solution; drawing logical and objective conclusions from the data and validates them as the prime cause and contributing causes; identifying a number of solutions to the problem by identifying and evaluating the various options developed and selects the most effective solution

Willingness and ability to embody ADOR's core values of Do the Right Thing, Commit to Excellence, and Care About One Another