Arlon EMD · 1 day ago
Account Manager
Arlon is seeking a highly motivated Technical Sales Account Manager to bridge our engineering teams and prospective clients, managing the sales process from initial outreach through to long-term relationship building. This role will understand customer needs, provide tailored solutions, and drive revenue growth by matching our product offerings to client requirements.
Responsibilities
Sell Arlon and EMC products to printed circuit fabricator customers, aiming to profitably grow market share within the assigned account base
Drive new business by introducing new products and securing accounts in the designated territory
Build and maintain strong relationships with key individuals across assigned accounts and network with decision-makers to expand business opportunities
Conduct product evaluations at customers’ facilities, promoting the use of EMC and Arlon materials in circuit designs for various applications
Deliver technical presentations of EMC/Arlon products to fabricators, either in person or via remote meetings
Customize product presentations using marketing materials to address the specific needs of each customer, emphasizing both technical and commercial aspects
Establish yourself as the primary sales contact for EMC/Arlon materials with circuit fabrication customers and within the broader industry within the assigned account base
Collaborate with North American channel partner to effectively distribute EMC and Arlon products
Keep up-to-date with competitors’ products and activities, providing valuable input to the marketing team
Assist fabricator engineers by providing technical support for processing techniques, testing parameters, and material options to resolve manufacturing and design issues
Support sales and marketing teams with product/process literature, newsletters, and technical bulletins
Independently or with the sales team, conduct industry and account seminars
Collaborate with the product development team to conduct field trials and test materials for new product introductions
Participate in industry-sponsored technical meetings, trade shows, and conferences (e.g., IPC events) both in-person and virtually
Use the "Know Your Customer" (KYC) methodology to analyze and report on fabricator customer’s business after receiving training
Responsible for monthly reports: sales call plans, sales call reports, KYC, territory forecasts including gains and loss
Perform other tasks as assigned by the North American Sales Director
Qualification
Required
A minimum of 1 year experience in the printed circuit board fabrication industry or related industries
A minimum of 3 years in outside sales and a track record of meeting/exceeding quotas
Bachelor's degree (B.S.) in Physical Sciences, Chemistry, Engineering, or equivalent from an accredited institution is preferred
PCB (Printed Circuit Board): 1 year (Required)
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance