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Foothill Family · 23 hours ago

Accounts Receivable and Billing Manager

Pasadena, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

5+ years exp

Foothill Family is dedicated to empowering children and families through community-based services. The Accounts Receivable and Billing Manager oversees all DMH and Agency billings, manages the monthly AR close process, and supervises billing staff to ensure accurate and timely billing for clients.

Child CareFamilyHealth CareMental HealthNon Profit

Culture & Values

Responsibilities

Supports and promotes the mission of the Agency: Foothill Family empowers children and families to achieve success in relationships, school, and work through community-based services that advance growth and development

Oversees the billing process and ensures accurate and timely billing for all fee-for-service clients

Manages a team of billing specialists, ensures the completion of work required in billings systems (e.g., Welligent) including but not limited to creating, posting, and exporting billing cycles to the DMH 837 files and provides leadership and support as needed

Oversees the completion of work required in DMH systems (i.e., IBHIS and EFT) including but not limited to the 277 and 835 files

Ensures monthly DMH eligibility for all active clients is verified and notifies therapists of ineligible clients

Investigates and follows up on the reports produced by the IBHIS or EFT, particularly the denials report

Ensures claims are voided in Welligent as applicable

Develops and maintains billing policies and procedures to ensure compliance with regulatory requirements

Identifies opportunities to improve billing efficiency and accuracy and implements strategies to achieve these goals

Reviews and analyzes billing data to identify trends and areas for improvement

Collaborates with other departments and programs to ensure smooth and efficient billing operations

Responds to billing inquiries and resolves billing issues as needed

Prepares and presents billing reports to senior management

Manages the monthly Accounts Receivable (AR) closing process including reconciliation of AR sub-ledger to the General Ledger (GL) and preparation of AR month end schedules/reports and reconciles to GL

Monitors and works with the Controller to resolve all outstanding Accounts Receivable claims and chargebacks

Manages information requests during year-end audits and responds to requests for information throughout the year

Documents trends and initiates corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow

Works with Financial Analysts and reconciles DMH billings on a monthly basis

Compiles data, conducts statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and prepares regular and special reports for review with the Controller

Provides services relating to the administration of public funds or benefits, including eligibility for public funds or public benefits

Ensures the work is accurate and processed in a timely manner and in accordance with department policies and procedures

Monitors and evaluates staff performance to ensure duties are properly performed. This will include preparation of the annual performance evaluations. Provides constructive feedback and discipline when necessary

Assists staff in researching and handling more complicated transactions and problems

Displays sensitivity to the service population’s cultural and socioeconomics characteristics

Qualification

DMH billing experienceWelligent proficiencyAccounts Receivable managementExcel proficiencySage 100 knowledgeSupervisory experienceAnalytical skillsOrganizational skillsTime management skillsCommunication skills