Atlantic Group · 5 days ago
Senior Personal Lines Insurance Account Manager
Essex County, MA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $85K/yr
3+ years expAtlantic Group is hiring a Senior Personal Lines Insurance Account Manager in Essex County, MA for our client, supporting personal lines accounts, client relationships, and policy management. In this role, you will manage renewals, process endorsements, handle coverage inquiries, and support claims across auto, home, umbrella, and specialty lines.
B2BHuman ResourcesStaffing Agency
Responsibilities
Client Service & Relationship Management: Serve as the primary point of contact for client inquiries, delivering timely, accurate, and professional service
Policy Administration & Renewals: Manage endorsements, renewals, cancellations, reinstatements, and billing inquiries in a compliant and efficient manner
Quoting & Remarketing: Prepare new business quotes and remarket policies to secure competitive pricing and appropriate coverage
Claims Support: Assist clients throughout the claims process, providing guidance, communication, and follow-up through resolution
Account Growth & Retention: Identify coverage gaps and recommend cross-sell or upsell opportunities to strengthen client relationships and retention
Qualification
Required
Property & Casualty (P&C) License
Preferred
Associate's or Bachelor's degree in Business, Insurance, or related field
3+ years of experience in a retail insurance agency managing personal lines accounts, with experience in auto, home, umbrella, and specialty insurance
Proficient with agency management systems (e.g., Epic, Applied), Microsoft Office Suite, and online carrier platforms
Proficient in Massachusetts registry processes
Strong multitasking abilities
Attention to detail
Excellent communication skills
Company
Atlantic Group
Atlantic Group, founded in 2006, is an industry leader in executive and professional search & staffing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Ricco
Founding Partner
Recent News
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