Randstad Digital Americas ยท 13 hours ago
QA Field Tester
Atlanta, GA
Full-time
Onsite
Mid Level
$30/hr - $40/hr
3+ years expRandstad Digital Americas is seeking a Software QA Field Technician to work closely with customers and development teams to investigate and resolve issues in the field. The role involves maintaining the quality of the Freestyle fleet of dispensers by identifying defect patterns and documenting testing results.
Information Technology & Services
Responsibilities
Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to assist development resources in defect debugging
Work closely with software and hardware development teams to identify root cause of field defects
Provide support on software release testing to understand new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Grow to be a subject matter expert of the software and dispenser functionality
Qualification
Required
Computer Science degree or equivalent engineering degree with three years of industry experience
Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues and take corrective action
Detail oriented, analytical, and creative thinker with passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills
Preferred
Field-experience troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and unix command line tools
Strong working knowledge of Java and, at least, one other software language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as GIT or similar tools
Experience working in a mixed software and hardware environment
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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