QA Field Tester jobs in United States
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Randstad Digital Americas ยท 13 hours ago

QA Field Tester

Randstad Digital Americas is seeking a Software QA Field Technician to work closely with customers and development teams to investigate and resolve issues in the field. The role involves maintaining the quality of the Freestyle fleet of dispensers by identifying defect patterns and documenting testing results.

Information Technology & Services

Responsibilities

Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to assist development resources in defect debugging
Work closely with software and hardware development teams to identify root cause of field defects
Provide support on software release testing to understand new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Grow to be a subject matter expert of the software and dispenser functionality

Qualification

Software development lifecycleTesting methodologiesLinuxJavaShell scriptingAPIsWeb servicesVersion control systemsAnalytical thinkingInterpersonal communicationDetail orientedCreative thinking

Required

Computer Science degree or equivalent engineering degree with three years of industry experience
Excellent knowledge of software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues and take corrective action
Detail oriented, analytical, and creative thinker with passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills

Preferred

Field-experience troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and unix command line tools
Strong working knowledge of Java and, at least, one other software language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as GIT or similar tools
Experience working in a mixed software and hardware environment

Benefits

Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan

Company

Randstad Digital Americas

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Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.

Funding

Current Stage
Late Stage

Leadership Team

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Graig Paglieri
CEO, Randstad Digital Americas
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Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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