Dana-co LLC · 8 hours ago
Marketplace Operations Assistant
NYC Metro Area
Full-time
Onsite
New Grad, Entry LevelDana-co LLC is seeking a detail-oriented and customer-focused Marketplace Operations Assistant to join their dynamic team. This role combines technical precision in managing marketplace products with exceptional customer service to ensure a seamless experience for customers.
FashionManufacturingTextiles
Hiring Manager
Fiona Lopez
Responsibilities
Create, upload, and manage product listings across multiple marketplaces, ensuring accuracy in descriptions, pricing, images, and categorization
Troubleshoot technical issues related to product listings, including errors, updates, or discrepancies across platforms
Conduct regular audits to maintain high-quality standards for product data and ensure compliance with marketplace policies
Monitor product performance and suggest optimizations to improve visibility and sales
Serve as a point of contact for any customer service issues related to product listings, orders, or returns
Address all customer inquiries in a timely, professional manner
Work with logistics teams to track and resolve shipping concerns or delays
Ensure a positive customer experience and gather feedback for continuous improvement
Identify opportunities to streamline product setup workflows and enhance customer service experience
Collaborate with the tech team to automate or improve data input and system integrations
Stay informed on marketplace policies and trends to proactively adapt strategies and operations
Qualification
Required
Proven experience in product listing management, e-commerce, or marketplace operations
Strong proficiency with marketplace platforms (e.g., Amazon, Mirakl, Shopify)
Excellent communication skills with a customer-first approach to problem-solving
Strong attention to detail and the ability to manage multiple priorities simultaneously
Proficiency in Microsoft Excel, Google Workspace, and related data management tools
Familiarity with basic photo editing or listing tools is a plus
Preferred
Knowledge of Amazon or any marketplaces preferred
Intermediate Microsoft Excel skills preferred
Company
Dana-co LLC
Dana-co is a well-established, highly successful designer, importer and marketer of better women’s intimate apparel.
Founded in 2001
51-200 employees
H1B Sponsorship
Dana-co LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (11)
2023 (13)
2022 (9)
2021 (8)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Bill Benvenuto
Chief Information Officer
Company data provided by crunchbase