Archway Marketing Services · 5 days ago
Representative, Client Services
South Bend, IN
Full-time
Onsite
Entry, Mid LevelArchway Marketing Services is seeking a Client Services Representative to join their growing team. The role involves managing day-to-day project requirements for Fortune 500 clients and ensuring high-quality execution of client requests.
Information TechnologyLogisticsMarketing
Responsibilities
Execute defined tasks related to specific client requirements, ensure client service obligations and program specifications sold to the client are attained
Serve as a consultative extension of the client to provide recommendations on project, campaign, and program execution by facilitating with internal Archway cross-functional departments, as needed
Execute and support defined tasks for onboarding as defined in client requirements
Identify new opportunities with clients and communicate effectively with the Client Services Manager to drive additional profitable revenue growth
Identify client health risks and provide recommended solutions with the coordination of other departments
Proactively identify and report monthly financial variances as they occur
Quality check invoices to ensure all services are accounted for
All other duties as assigned
Qualification
Required
Bachelor's or advanced degree, preferably in business, or equivalent work experience
Ability to develop, maintain, and deepen relationships with senior-level client contacts
Track record of exceeding relationship management objectives
Proven business acumen, judgment, and decision-making skills
Ability to prioritize and manage multiple tasks with sensitive deadlines and a changing environment
Understand the Retail world- Grand Openings experience ideal
Look at SKUs for standard stocks and based on the trends of the inventory levels to ensure a successful Grand Opening for retail stores- what material are they missing and find them to launch on time
Record of success as a self-starter who can work independently and in a team environment
Strategic thinker with an analytical aptitude and the ability to manage detailed project requirements
Proficient in MS Office suite and ability to learn new systems
Aptitude for interpreting contracts and legal documents
Ability to travel independently up to 5% or as may be required
Benefits
Health, dental, vision benefits
Life, AD&D, short and long term disability insurance
Generous paid time off (PTO)
Recognition programs and service awards
401 (k) with a company match
Employee assistance program, including identity theft protection and travel assistance
Employee discount programs
Company
Archway Marketing Services
Archway provides marketing logistics and fulfillment services that simplifies marketing supply chain.
Founded in 1952
1001-5000 employees
H1B Sponsorship
Archway Marketing Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2022 (5)
2021 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Tailwind Capital
2019-01-01Undisclosed
2012-07-09Acquired
Leadership Team
Matt Gresge
Chief Executive Officer
Andrew L.
Chief Financial Officer
Company data provided by crunchbase