University Medical Center of Southern Nevada (UMC) · 14 hours ago
Computer Technician - 15452
Las Vegas, NV
Full-time
Onsite
Entry Level
2+ years expUniversity Medical Center of Southern Nevada (UMC) is an academic medical center providing life-saving treatment in Southern Nevada. The Computer Technician role involves installing, maintaining, and providing user assistance for computer hardware and software, as well as troubleshooting issues and ensuring effective technical support in a healthcare environment.
Emergency MedicineHealth CareHospitalMedicalNon ProfitWellness
Responsibilities
Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems
Qualification
Required
Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software
Minimum of 2 years of experience in a technical support role, preferably in a healthcare environment
Proven experience in providing remote and on-site technical support
Valid Nevada Driver's License and willing to travel to various locations for on-site support
Must have open availability
Proficiency in diagnosing and resolving hardware and software issues
Strong knowledge of Windows and Mac operating systems
Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems
Understanding of network configurations, protocols, and troubleshooting
Experience with remote support tools and ticketing systems
Outstanding verbal and written communication skills
Ability to explain technical concepts clearly to non-technical users
Outstanding customer-service skills with a focus on customer satisfaction
Strong analytical and troubleshooting abilities
Ability to handle multiple issues simultaneously and prioritize tasks effectively
Knowledge of healthcare regulations and compliance standards (e.g., HIPAA)
Understanding of data security and privacy practices in a healthcare setting
Knowledge, Skills, Abilities, and Physical Requirements related to computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures
Skill in installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment
Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone
Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects
Preferred
Relevant certifications such as CompTIA A+, Network+, or equivalent
Benefits
EMPLOYER-PAID PENSION PLAN (NEVADA PERS)
COMPETITIVE SALARY & BENEFITS PACKAGE
Company
University Medical Center of Southern Nevada (UMC)
University Medical Center of Southern Nevada is dedicated to providing the highest level of health care possible by maintaining its ongoing commitment to personal, individualized care for each patient.
1001-5000 employees
H1B Sponsorship
University Medical Center of Southern Nevada (UMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Jennifer Wakem
Chief Financial Officer
John Espinoza
Chief Human Resources Officer
Recent News
2024-10-23
2024-10-22
Morningstar
2024-05-07
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