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Eversource Energy · 9 hours ago

Administrator, Energy Efficiency Programs (SW)

Berlin, CT

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $72K/yr

5+ years exp

Eversource Energy is a company focused on energy efficiency programs, and they are seeking an Administrator to enhance customer interactions and support program delivery. The role involves managing customer inquiries, providing program guidance, and ensuring a seamless experience from inquiry to implementation to help customers achieve their energy goals.

DeliveryElectrical DistributionEnergyEnergy EfficiencyNatural ResourcesOil and GasRenewable EnergyStaffing Agency

No H1B

Responsibilities

Responsible for working directly with customers to provide correct energy efficiency information and/or referral services and determines program eligibility requirements

Works directly with contractors to provide customer information for energy efficiency services

Utilizes various company systems to verify customer data and set customers up with appropriate services

Provides program guidance to customers and contractors seeking to participate in energy efficiency programs

Represents Eversource in a professional manner while providing written and verbal communication to customers and stakeholders

Supports Energy Efficiency Consultants with various assignments related to program implementation and tracking

Qualification

Customer interactionMicrosoft ExcelWritten communicationOral communicationBusiness degreeEnergy efficiency knowledgeProgram implementation supportMulti-taskingPrioritizationTeam playerFlexibility

Required

Eversource will not offer immigration-related sponsorship for this position

Applicants who require immigration sponsorship—either now or in the future—should not apply

Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs

All applicants must be able to work up to five days in the office if needed

Responsible for working directly with customers to provide correct energy efficiency information and/or referral services and determines program eligibility requirements

Works directly with contractors to provide customer information for energy efficiency services

Utilizes various company systems to verify customer data and set customers up with appropriate services

Provides program guidance to customers and contractors seeking to participate in energy efficiency programs

Represents Eversource in a professional manner while providing written and verbal communication to customers and stakeholders

Supports Energy Efficiency Consultants with various assignments related to program implementation and tracking

Works well as a team player, a self-starter, demonstrated multi-tasking ability

Strong sense of prioritization and flexibility to change

Strong written and oral communication skills are critical to effectively fulfill the role of this position

Strong working knowledge of Microsoft Excel, Word and Power

Ability to review general technical and detailed program information and communicate to customers and third-party contractors

Associates degree in business, marketing or the equivalent work experience

Five (5) plus years related experience required