Allstate · 1 day ago
PIP Claims Assistant
United States
Full-time
Remote
New Grad, Entry Level
$17.98/hr - $22.79/hrNational General, part of The Allstate Corporation, is seeking a PIP Claims Assistant to support their claims processing team. The role involves handling moderately complex claim activities, maintaining customer connections, and performing clerical duties to ensure efficient claim management.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Makes and maintains a connection with the customer by understanding and meeting their needs
May investigate prior losses and other information on file and orders reports as needed at the direction of adjusters and management
Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Participates in or assists in training new or less experienced employees and demonstrating work processes
Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
Receives, screens and routes incoming telephone calls and other electronic correspondence
Assists adjusters with more complex claim handling, analyze documentation and settle basic, straightforward, and routine claims quickly and efficiently
Qualification
Required
Performs moderately complex claim related activities related to non-technical claims in accordance with established quality and timeliness standards on specific losses
Handles one or a combination of claim files as directed by management
Delivers compassionate service that is fast, fair, and easy to ensure customer retention
Makes and maintains a connection with the customer by understanding and meeting their needs
May investigate prior losses and other information on file and orders reports as needed at the direction of adjusters and management
Retrieves, prints and faxes, or mails supporting documentation to vendors or others as directed
Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
Participates in or assists in training new or less experienced employees and demonstrating work processes
Completes all necessary forms, logs documents into the system, and routes them to the appropriate parties
Contacts or receives contact from customers or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards
Receives, screens and routes incoming telephone calls and other electronic correspondence
Assists adjusters with more complex claim handling, analyze documentation and settle basic, straightforward, and routine claims quickly and efficiently
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product
Recent News
2026-01-16
PR Newswire
2026-01-16
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