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Ecumen · 1 day ago

Senior Living Consultant, Part-Time

Brooklyn Center, MN

Part-time

Onsite

Mid, Senior Level

$33/hr - $36/hr

2+ years exp

Ecumen is a leading nonprofit senior living provider committed to advocating for older adults. The Senior Living Consultant is responsible for managing relational sales development, expanding prospective resident leads, and coordinating outreach efforts to position Ecumen as the provider of choice.

Health CareHome Health CareMedical Device

Growth Opportunities

Responsibilities

Leads and implements relational sales processes for the site. Ensures proper lead management and nurturing of prospects from inquiry through reservation

Actively leverages a customer relationship management tool (CRM) by entering and maintaining prospect information in real-time

Conducts outreach to build relationships with key referral sources such as discharge planners, county case managers, senior centers and transitional care providers

Regularly completes reporting metrics and monitors to evaluate site’s sales performance against budget occupancy. Collaborates with key stakeholders to implement plans to address shortfalls and challenges

Partners with the site leader and clinical lead to ensure a smooth and seamless process from assessment through move-in

Participates in enterprise sales, marketing and communications meetings, training and networking opportunities

Provides on-going collaboration with enterprise sales, marketing and communications team on sales and marketing positioning and offerings to drive sales and reach occupancy goals

Stays abreast of local market trends and competitors to position the site as competitively as possible

Represents the site at community events enhancing the site's public relations

Performs other duties as assigned

Qualification

Sales & Marketing experienceCustomer Relationship Management (CRM)Bachelor’s degreeMicrosoft Office SuiteSalesMarketing softwareExperience working with SeniorsEffective communication

Required

Bachelor's degree in related field or equivalent work experience

2+ years in Sales & Marketing and/or healthcare related experience

Ability to communicate effectively in both verbal and written formats

Proficient with Microsoft Office Suite

Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations