Leidos · 9 hours ago
Site Service Engineer
Dublin, CA
Full-time
Onsite
Mid, Senior Level
5+ years expLeidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The Site Service Engineer will provide effective technical and customer support for installed systems at assigned airports, focusing on the installation, maintenance, troubleshooting, and repair of complex security systems.
ComputerGovernmentInformation ServicesInformation TechnologyNational SecuritySoftware
Responsibilities
Responsible for providing technical and customer support for installed systems and related projects
Install, maintain, troubleshoot/diagnose, repair, and test a wide variety of airport passenger and baggage security systems
Perform scheduled and unscheduled Corrective Maintenance, Preventive Maintenance, and radiation surveys
Maintain calibration on all test and radiation survey equipment
Provide customer training assistance of installed systems and equipment
Adhere to Leidos published maintenance and radiation survey checklists and procedures
Report design, reliability, and system bugs to technical support
Follow down machine escalation protocol to ensure time resolution of system failures
Prepare RMA repairable/returnable parts for shipment and return to identified defective location. Complete all RMA paperwork and reporting requirements
Exercise judgment within broadly defined policies and procedures in selecting methods, techniques, and evaluation criterion for obtaining results
Assume responsibility for continued customer satisfaction and coordinate all activities with the customer; assist with customer training while representing Leidos in a professional manner
Strict adherence to Time Critical SLA’s
Internal and External Client facing Communication
Working Independently with limited supervision, and as part of a team
Continually build relationships with internal stakeholders to achieve the successful completion of projects
Always follow and promote Group and Company policies and procedures
Ensure all Company equipment and personal PPE properly used
Fully Understand and always adhere to the Company’s Equality Policy at all times
All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Qualification
Required
Mechanical and Electrical tools
Solid IT Understanding
Working Linux knowledge
Strong service engineer experience
Solid experience working on complex electromechanical systems
Wide ranging technical background
Previous experience in all or some of the following areas: Automation, Automotive manufacturing, Aerospace manufacturing, Mechanical/material handling, Conveyor systems, Pneumatics, Hydraulics, Robotics, Control systems, Electrical power systems
Electrical, Mechanical Degree or equivalent experience
Previous X-Ray or CT Experience
Flexibility to work and travel to other airport locations and Leidos customer sites for extended periods
5-year checkable work history for airside pass
Full clean driving licence
Enhanced Background Check
Benefits
Competitive compensation
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Company
Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health.
10001+ employees
H1B Sponsorship
Leidos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
2024 (58)
2023 (77)
2022 (65)
2021 (56)
2020 (89)
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-02-20Post Ipo Debt
2013-09-17IPO
Leadership Team
James Carlini
Chief Technology Officer
Theodore Tanner
Chief Technology Officer
Recent News
MarketScreener
2025-12-16
2025-12-16
Company data provided by crunchbase