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Pandora · 1 day ago

Specialist, Sales Training - New York City

New York, United States

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Pandora is the largest jewellery brand in the world, empowering people to express themselves through beautiful products. The Sales Trainer is responsible for organizing and delivering training experiences to support the business's success, ensuring that sales professionals have the necessary knowledge and skills to perform effectively.

Manufacturing

Responsibilities

Delivers and facilitates learning including in-store, webinars, and virtual training through an array of creative approaches including, but not limited to, webinars, virtual training, podcasts, videos, and at times, instructor led trainings (ILT), including small groups and large-scale conferences

Facilitates a comprehensive training program encompassing product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development

Conduct needs analyses to identify performance-based training opportunities

Maintain consistent follow-up post training, holding teams accountable for achieving training objectives and meeting goals

Track, report, and evaluate training programs for participation and effectiveness

Analyze Key Performance Indicators (KPIs) identifying trends and opportunities, coaching field teams and store staff as appropriate

Builds partnerships with key leaders and stakeholders

Communicates the training vision and objectives to foster continued growth and development of the teams supported by training

Fosters teamwork within the training team, home office, and global partners

Acts as an ambassador of the Pandora Brand

Qualification

Training FacilitationRetail Business AcumenCommunication SkillsFacilitation SkillsFluency in SpanishDecision-MakingCollaboration SkillsTime ManagementPersuasionIndependent Work

Required

Bachelor's degree in Learning and Development, Education, Business Management or Communication or 5-8 years of experience in a training position in a retail sales environment or equivalent experience

Exceptional communication skills, both verbal and written with the ability to communicate and engage with all levels of the organization and external vendors

Excellent facilitation skills and command of audience

Retail Business Acumen

Excellent decision-making abilities and ability to integrate information and utilize independent sound judgment

Persuasion

Advanced collaboration skills

Time Management

Proven ability to work independently and with a remote team

Up to 75% travel required

Fluency in Spanish and English required

Benefits

Robust compensation package including base and bonus

401K plan to help you secure your financial future

Extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program and product discounts

Learning and development programs

Continuous feedback

LinkedIn learning

Tuition reimbursement

PTO Package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays