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Houston Methodist · 12 hours ago

Student Intern (Center of Innovation)

Houston, TX

Internship

Onsite

Intern

Houston Methodist is a leading hospital providing exceptional healthcare services. The HM Intern position is designed for individuals seeking to gain professional experience while supporting various projects within the assigned department, focusing on patient care and customer service.

Health CareMedical

Growth Opportunities

Responsibilities

Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results

Develops ongoing relationships and interactions with internal stakeholders and clinicians

Collaborates with team members within the assigned project, and/or department effort

Functions as a team member, responding willingly to colleagues’ needs for assistance and partnership

Provides contributions towards improvement of department scores for employee engagement on department scorecard, i.e. peer-to-peer accountability

Coordinates projects identified by the program administrator/department leadership

Actively participates in organizing the workflow, problem-solving, and managing multiple ongoing priorities with general supervision

Proactively seeks out assignments and learning opportunities within assigned department or on teams that cross departments

Follows up on action items to ensure completion of assignments

Provides input and recommendations into process improvements, customer service approaches and new services provided to management

Maintains company records per policy and according to defined quality standards

Maintains a safe environment, following all policies and procedures for safety, hazardous material

Reports accidents promptly and corrects minor safety hazards in accordance with regulations and standards

Communicates with peers and management regarding any hazards identified in the workplace

Identifies and escalates issues and opportunities for improvement

Follows up on action items to ensure completion of assignments

Contributes towards improving department/practice quality and safety scores

Uses resources efficiently; does not waste supplies

Inventories and orders office supplies following established department standards

Self-motivated to independently manage time effectively, prioritize daily tasks to meet established and committed deadlines, minimizing incidental overtime

Utilizes time efficiently and helps other team members

Applies knowledge gained from educational background, project work, and problem-solving for organization

Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs

Demonstrates learning derived from this assignment at the end of the internship

Qualification

Microsoft OfficeEnglish proficiencyCustomer service focusMulti-tasking abilitiesProfessionalismTeam collaborationProblem-solving attitudeOrganizational skills

Required

As specified by designated Internship Program Requirements

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Proficient in the use of Microsoft Office applications such as Excel and Outlook

Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented

Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions

Conducts self in a professional manner at all times

Excellent written and verbal communication skills

Demonstrates a learning attitude toward solving problems, using good reasoning and judgment

Demonstrates a positive demeanor and strong multi-tasking abilities

Ability to work with peers in a team situation

Very strong organization skills and detail-oriented nature

Professional handling of exposure to confidential/sensitive information