Property Adjuster - Inside (Trainee) - Uniondale, NY - Hybrid jobs in United States
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Allstate · 1 week ago

Property Adjuster - Inside (Trainee) - Uniondale, NY - Hybrid

Allstate is a company dedicated to protecting families and their belongings from uncertainties. The Inside Property Adjuster role involves providing exceptional service to policyholders by inspecting damages, investigating coverage, and settling claims in a hybrid work environment.

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Responsibilities

Provide exceptional service to our policyholders
Virtually inspecting damages
Investigating coverage
Preparing estimates
Settling claims promptly and accurately
Interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants
Utilizing multiple tools to get the job done in a fast-paced environment
Executing policies along policy agreements
Keeping a clear record of your work in a claims system

Qualification

XactimateClaims negotiationProperty damage assessmentCustomer serviceCritical thinkingEmpathyWorking independentlyActive listeningTime managementEffective communication

Required

1+ years of previous customer service experience required
Previous industry experience is highly desired
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
Ability to assess property damages and accurately determine claim coverage
Excellent negotiation and communication skills to interact with customers and stakeholders remotely
Ability to work independently and manage time efficiently in a virtual work environment
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
Residency near Long Island City or Uniondale, NY is mandatory for this role
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire

Benefits

Time off
Healthcare
Retirement
401K/pension
Education reimbursement
Programs to help you balance work with the rest of your life

Company

Allstate

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Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.

Funding

Current Stage
Public Company
Total Funding
$500M
2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO

Leadership Team

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Jonathan Adkisson
SVP & General Manager - Direct Distribution
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Guy Hill
Executive Vice President, Product Management
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Company data provided by crunchbase